ADSM-L

Re: WIN2k dsmsvc.exe handle count problem

2001-10-19 15:42:04
Subject: Re: WIN2k dsmsvc.exe handle count problem
From: Len Boyle <SNOLEN AT VM.SAS DOT COM>
Date: Fri, 19 Oct 2001 15:32:15 EDT
In article <OF597C76E3.D6DF6BDE-ON85256AEA.001719BC AT chubb DOT com>, Jeremy 
Greven
<jgreven AT CHUBB DOT COM> says:
>
>Hi
>
>I am running TSM 4.2.1.3 on a Win2k box.  The server is freezing daily.  (i
>know i know.. put it on a different platform - I'm working on it)
>After investigation Microsoft they told me that the dsmsvc.exe process is
>taking 100% of system resources and that my system isn't actually frozen,
>but has no resources available to process any requests.  The only way to
>get it back is to physically power it down and reboot it.

Hello Jeremy

I have   tsm 4.1.4.2 running on windows nt 4.0 sp 5  and the current handle
count is 153,348 and I have seen it higher. The high  handle count, I believe
went back to the 3.7 level of the software. This server normaly does not
get cycled  due to software problems, normaly only when we have to have th
stk  ce  work on the dlt7000 drives.

Did MS tell you which resources  were overrun and if you could increase them.
len

-------------------------------------------------------------------------
Leonard Boyle                               snolen AT vm.sas DOT com
Leonard Boyle                               snolen AT vm.sas DOT com
SAS Institute Inc.                          ussas4hs@ibmmail
Room RB448                                  len.boyle AT sas DOT com
1 SAS Campus Drive                          (919) 531-6241
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