Re: Is TSM Ver. 4.2 a upgrade or maintenance release.

Andy,

if a customer does have maintenance contract - first year after purchase
(of v4.1 in our case) or additionally paid for next years is he eligible to
receive last version (here 4.2) without additional fees?

Zlatko Krastev
IT Consultant






Andrew Raibeck <araibeck AT US.TIVOLI DOT COM> on 31.07.2001 22:33:30
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Subject:        Re: Is TSM Ver. 4.2 a upgrade or maintenance release.

TSM version numbers are composed of four period-delimited numbers. The
numbers, read from left to right, represent (in order):

Version
Release
PTF
Patch (fixtest) level

Thus version 4.1.2.19 can be read as, "Version 4, Release 1, PTF 2, patch
level 19".

Whenever the server version or release numbers change, we're talking about
a chargeable upgrade. Whenever the PTF or patch level changes, we're
talking about non-chargeable maintenance.

Most of the standard backup-archive clients are not chargeable, even for a
version or release upgrade (i.e. you can download, install, and use the
4.2 Windows client, even if you are still using the 4.1 server).

Regards,

Andy

Andy Raibeck
IBM Tivoli Systems
Tivoli Storage Manager Client Development
e-mail: araibeck AT us.ibm DOT com
"The only dumb question is the one that goes unasked."
"The command line is your friend"





Doug Thorneycroft <dthorneycroft AT LACSD DOT ORG>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
07/31/2001 11:54
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        Subject:        Is TSM Ver. 4.2 a upgrade or maintenance release.



We are getting ready to upgrade our Window TSM server from
Ver 3.7.
When we purchased 3.7, we got the automatic upgrade to 4.1

Does anyone know if we can upgrade to 4.1, then apply the maintenance
release for Ver 4.2, or is 4.2 a new release requiring an upgrade fee?

Doug Thorneycroft
County Sanitation Districts of Los Angeles County
(562) 699-7411 Ext. 1058
FAX (562) 699-6756
dthorneycroft AT lacsd DOT org