Hi, I'm having some problems with my 3494 library. I have it connected to a
TSM 4.1.3 server WNT in a SAN environment shared with 5 more TSM 4.1.3
WNT/2000 servers. 
When I start the TSM server, everything is OK, the q drive command shows my
drive online=yes and the library ready fopr operations. But when I try to
perform any action that uses the drive i get an error message stating that the
drive is inaccesible to the library. 
I have tried shuting down the TSM server and the 3494 library and retry the
operation but the same errors are encountered.
I also stopped the TSM device driver and restarted it. I also deleted the
drive and redefined it. Retried the operation... the same error.
 
The onlyu thing that I haven't done is restart the entire server. I don't know
if it could be done today. Menawhile I would like to know if anybody found
this problem familiar.

Thanks in advance,

Here is the activity log of my server:

ANR2280I Full database backup started as process 7.
ANR4571E Database backup/restore terminated - insufficient number of mount
points available for removable media.
ANR0985I Process 7 for DATABASE BACKUP running in the BACKGROUND completed
with
completion state FAILURE at 15:29:30.
ANR2017I Administrator ADMIN issued command: UPDATE DRIVE wlrobot mt4
online=yes
ANR8467I Drive MT4 in library WLROBOT updated.
ANR2017I Administrator ADMIN issued command: QUERY DRIVE
ANR2017I Administrator ADMIN issued command: UPDATE DRIVE wlrobot mt4
online=yes
ANR8467I Drive MT4 in library WLROBOT updated.
ANR2017I Administrator ADMIN issued command: QUERY DRIVE
ANR2017I Administrator ADMIN issued command: BACKUP DB devclass=3590
type=full

ANR0984I Process 8 for DATABASE BACKUP started in the BACKGROUND at 15:30:18.
ANR2280I Full database backup started as process 8.
ANR8775I Drive MT4 (MT0.0.0.4) unavailable at library manager.
ANR8848W Drive MT4 of library WLROBOT is inaccessible; server has begun
polling
drive.
ANR4571E Database backup/restore terminated - insufficient number of mount
points available for removable media.
ANR0985I Process 8 for DATABASE BACKUP running in the BACKGROUND completed
with
completion state FAILURE at 15:30:20.


And here the device definitions:

/* Device Configuration */
DEFINE DEVCLASS 3590 DEVTYPE=3590 FORMAT=DRIVE MOUNTLIMIT=DRIVES MOUNTWAIT=60
MOUNTRETENTION=1 PREFIX=TSM LIBRARY=WLROBOT
DEFINE SERVER MXMMBD01 COMMMETHOD=TCPIP HLADDRESS=198.205.193.202
LLADDRESS=1500  SERVERPASSWORD=188eeef6
DEFINE SERVER MXMMEX01 COMMMETHOD=TCPIP HLADDRESS=198.205.193.197
LLADDRESS=1500  SERVERPASSWORD=1855d166
DEFINE SERVER MXMMSS03 COMMMETHOD=TCPIP HLADDRESS=198.205.193.99
LLADDRESS=1500  SERVERPASSWORD=187d4684
DEFINE SERVER MXMMSS08 COMMMETHOD=TCPIP HLADDRESS=198.205.193.180
LLADDRESS=1500  SERVERPASSWORD=187d4684
DEFINE SERVER MXMMSS22 COMMMETHOD=TCPIP HLADDRESS=198.205.193.190
LLADDRESS=1500  SERVERPASSWORD=18fa6f57
DEFINE SERVER MXMMSSFS COMMMETHOD=TCPIP HLADDRESS=198.205.193.233
LLADDRESS=1500  SERVERPASSWORD=1848e59e
SET SERVERNAME MXMMPD01
SET SERVERPASSWORD 18da1d4d
DEFINE LIBRARY WLROBOT LIBTYPE=349X DEVICE=WLROBOT PRIVATECATEGORY=400
SCRATCHCATEGORY=401 SHARED=YES
DEFINE DRIVE WLROBOT MT4 DEVICE=MT0.0.0.4 ONLINE=Yes

Gerardo Zapata Gonzalez
IT Specialist
Infrastructure and Systems Management
IBM Mexico
(52) 5270 5889
e-mail: gzapata AT mx1.ibm DOT com

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