ADSM-L

audit library STILL unsuccessful!

2001-03-28 10:49:40
Subject: audit library STILL unsuccessful!
From: Marc Levitan <marc.levitan AT PFPC DOT COM>
Date: Wed, 28 Mar 2001 10:48:02 -0500
I have made progress though...  the original issue is at the bottom.


I ran a audit library Tekwolf checklabel=barcode and this is what I got...

03/27/01 13:56:42     ANR2017I Administrator ADMIN issued command: AUDIT
LIBRARY
                       tekwolf checkl=barcode
03/27/01 13:56:42     ANR0984I Process 302 for AUDIT LIBRARY started in the
                       BACKGROUND at 13:56:42.
03/27/01 13:56:42     ANR8457I AUDIT LIBRARY: Operation for library TEKWOLF
                       started as process 302.
03/27/01 13:56:53     ANR8788W Unable to read the barcode of cartridge in
                       slot-id 47 in library TEKWOLF;  loading in drive to
read
                       label.
03/27/01 13:56:53     ANR8788W Unable to read the barcode of cartridge in
                       slot-id 184 in library TEKWOLF;  loading in drive to
read
                       label.
03/27/01 13:56:53     ANR8788W Unable to read the barcode of cartridge in
                       slot-id 197 in library TEKWOLF;  loading in drive to
read
                       label.
03/27/01 13:56:55     ANR8788W Unable to read the barcode of cartridge in
                       slot-id 204 in library TEKWOLF;  loading in drive to
read
                       label.
03/27/01 13:56:55     ANR8788W Unable to read the barcode of cartridge in
                       slot-id 210 in library TEKWOLF;  loading in drive to
read
                       label.
03/27/01 13:56:56     ANR8300E I/O error on library TEKWOLF (OP=00006C03,
                       CC=301, KEY=05, ASC=30, ASCQ=00,
SENSE=70.00.05.00.00.00-
                       .00.0C.00.00.00.00.30.00.00.00.00.00.00.00.,
Description-
                       =Cartridge load failure).  Refer to Appendix B in
the
                       'Messages' manual for recommended action.
03/27/01 13:56:59     ANR8460E AUDIT LIBRARY process for library TEKWOLF
failed.
03/27/01 13:56:59     ANR0985I Process 302 for AUDIT LIBRARY running in the
                       BACKGROUND completed with completion state FAILURE
at
                       13:56:59.
SO I looked up which volumes were in the element slot numbers and TRIED to
check them out and got this:

ANR2017I Administrator ADMIN issued command: CHECKOUT LIBVOLUME TEKWOLF
000224
CHECKLABEL=YES FORCE=NO REMOVE=YES
ANR0984I Process 307 for CHECKOUT LIBVOLUME started in the BACKGROUND at
09:07:04.
ANR8434I CHECKOUT LIBVOLUME: Operation for volume 000224 in library TEKWOLF
started as process 307.
ANR0609I CHECKOUT LIBVOLUME started as process 307.
ANR8300E I/O error on library TEKWOLF (OP=00006C03, CC=314, KEY=05, ASC=3B,
ASCQ=0E,
SENSE=70.00.05.00.00.00.00.0C.00.00.00.00.3B.0E.00.00.00.00.00.00.,
Description=The source slot or drive was empty in an attempt to move a
volume).
Refer to Appendix B in the 'Messages' manual for recommended action.

So... I decided to check out the volumes WITHOUT checking the Label:

ANR2017I Administrator ADMIN issued command: CHECKOUT LIBVOLUME TEKWOLF
000378
CHECKLABEL=NO FORCE=NO REMOVE=YES
ANR0984I Process 315 for CHECKOUT LIBVOLUME started in the BACKGROUND at
09:26:09.
ANR8434I CHECKOUT LIBVOLUME: Operation for volume 000378 in library TEKWOLF
started as process 315.
ANR0609I CHECKOUT LIBVOLUME started as process 315.
ANR9999D mmsscsi.c(9067): Could not move volume 000378 from slot 204 to
slot
1010.
ANR8827E No Entry/Exit port is available on library TEKWOLF.
ANR8307I 083: Remove ECARTRIDGE volume 000378 from slot with element number
204
of library TEKWOLF; issue 'REPLY' along with the request ID when ready.
ANR2017I Administrator ADMIN issued command: REPL 83
ANR8499I Command accepted.
ANR8438I CHECKOUT LIBVOLUME for volume 000378 in library TEKWOLF completed
successfully.
ANR0985I Process 315 for CHECKOUT LIBVOLUME running in the BACKGROUND
completed

This was SUCCESSFUL!!!

Now I re-ran the Audit Library Tekwolf checklabel=barcode and received an
error:
03/27/01 13:56:55     ANR8788W Unable to read the barcode of cartridge in
                       slot-id 210 in library TEKWOLF;  loading in drive to
read
                       label.
03/27/01 13:56:56     ANR8300E I/O error on library TEKWOLF (OP=00006C03,
                       CC=301, KEY=05, ASC=30, ASCQ=00,
SENSE=70.00.05.00.00.00-
                       .00.0C.00.00.00.00.30.00.00.00.00.00.00.00.,
Description-
                       =Cartridge load failure).  Refer to Appendix B in
the
                       'Messages' manual for recommended action.
03/27/01 13:56:59     ANR8460E AUDIT LIBRARY process for library TEKWOLF
failed

*** HERE IS MY PROBLEM ***
There is NO Media in ELEMENT SLOT 210!  I cannot checkout what is in slot
210 because nothing is there!  I also cannot audit because it Fails!

Any thoughts??????????????????  Thanks in Advance!

********************************************************************************************************************************************************************************

Hi All-

I am unable to successfully Audit our StorageTek Library.  (Audit Library
libraryname)

The Audit gets to about 3/4 done when I receive an I/O Error:

03/27/01 10:08:07     ANR8300E I/O error on library TEKWOLF (OP=00006C03,

                       CC=301, KEY=05, ASC=30, ASCQ=00,
SENSE=70.00.05.00.00.00-
                       .00.0C.00.00.00.00.30.00.00.00.00.00.00.00.,
Description-
                       =Cartridge load failure).  Refer to Appendix B in
the
                       'Messages' manual for recommended action.
and here is the errpt on the AIX TSM server.

5680E405   0327100801 P H lb0            STORAGE SUBSYSTEM FAILURE
5680E405   0327100801 P H lb0            STORAGE SUBSYSTEM FAILURE

I am at AIX 4.3.3, TSM 3.7.4
StorageTek 9740 with 4 Drives 9840

It always stops on a different tape.  I have exported several tapes and
retried the audit several times.  Always same result.
I had the StorageTek Service come in and check the library, and it checked
out ok.
I find it hard to believe that all of a sudden all of the tapes in the
library are bad!

Has anyone experienced this?
Any recommended next steps???

Marc Levitan
Senior LAN Engineer
PFPC Global Fund Services
508 871-4459