ADSM-L

Re: Unique Problem

2001-03-16 12:57:21
Subject: Re: Unique Problem
From: S W Branch <swbranc AT PPCO DOT COM>
Date: Fri, 16 Mar 2001 11:57:48 -0600
Have you tried increasing the  commtimeout and/or idletimeout options? It
sounds like the server is breaking the connection.



                    "Braich, Raminder" <raminder.braich AT DAVEY DOT COM>
                    Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT 
EDU>


                    03/16/2001 10:38 AM
                    Any replies will be addressed to: "ADSM: Dist Stor Manager"

                     To:   ADSM-L AT VM.MARIST DOT EDU
                     cc:
                     Subject:           Unique Problem





We have a SAP R/3 client with Oracle database on NT platform. The TSM
client
is 4.1 the TSM server is 4.1.2. Sometimes the partial online backups are
successful for this client and more often than not it fails with "Out-of
sequence" verb error. There is a PMR open with TIVOLI since 11/29/00.Yes it
has been that long and Tivoli still has to figure out wht is wrong. Tivoli
suggested to put trace on  in the initSID.utl file to capture the error. Lo
and behold the partial online backup is successful and it takes 3 times
more
amount of time to finish than without the trace. However, if the tracing is
turned off the backup fails with "out-of-sequence" verb error. Has anyone
seen this before? What changes does tracing make so that the backups are
successful?

Thanks
Raminder Braich
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