We also started using the 3590E's and one tape had to be physically removed
from the tape drive - the tape snapped and had to be replaced. A few days
earlier, someone in the tape library dropped a 3590E cartridge, but I was
told that it was not damaged. The tape that got stuck is probably that
"undamaged" tape...

BTW we pay $60 for every one of those tapes.

Arthur.