ADSM-L

Re: 3570 tape stuck??

2001-02-13 11:40:33
Subject: Re: 3570 tape stuck??
From: Ray <ray AT OPS.SELU DOT EDU>
Date: Tue, 13 Feb 2001 10:40:51 -0600
Bill,

Thank you, that fixed the problem!  I couldn't figure out the front panel,
so I used tapeutil to load the tape into the drive, then restarted adsm to
let it find the tape still there.  I am still concerned about the
SCSI_ERR10 and TAPE_ERR4 entries in the aix error log, so a CE is coming
out to have a look at the drive.  But the drive is functioning ok now, so
i doubt he will do anything.

later!
Ray


On Mon, 12 Feb 2001, Bill Smoldt wrote:

> Ray,
>
> I had the exact thing happen to me last week at a site with a 3570.  After
> removing the tape from the drive, TSM still reported that the tape was in
> the drive regardless of all my efforts.  I had the top off the robot and I
> could see that TSM tried to perform an unload on the drive every time I
> brought it back up, even though the tape was out of the library.
>
> Finally, I inserted the tape that TSM said was in the drive using the
> service menu on the front panel and loading the tape through slot 31.  I
> could then unload it via TSM and everything was back to normal.
>
> Bill Smoldt    SSSI
> Storage Solutions Specialists, Inc.
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
> Ray
> Sent: Monday, February 12, 2001 5:00 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: 3570 tape stuck??
>
>
> Well further digging and i disovered one of the two drives marked as
> UnAvailable in TSM.  I removed the library cartridge and the lights on the
> front of the drive are blinking indicating a fault condition.
> Rebooting the drive and restarting TSM, TSM polls the drive then marks
> it UnAvailable.  I think it's hardware.  I've placed a service call with
> IBM.
>
> I did get an audit library to finish and got this error:
>
> ANR8834E Library volume  0045E3 is still present in library
> 3570LIB drive TAPE1 (/dev/rmt1), and must be removed manually.
>
> Which seems to say to me that TSM thinks the tape is still mounted, but
> can't check since the drive is unavailable.  This explains why i'm unable
> to mount or check it out.  If TSM would just look, it would see the tape
> is in the LIBRARY, NOT in the drive, hahah.  Ah well, i have a 3583
> waiting to be installed, and i hope it is more robust than the 3570.
> The 3570 always seemed a little flaky...
>
> Thanks all for the suggestions...
>
> later!
> Ray
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> Ray DeJean                                       http://www.r-a-y.org
> Systems Administrator               Southeastern Louisiana University
> IBM Certified Specialist              AIX Administration, AIX Support
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>

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Ray DeJean                                       http://www.r-a-y.org
Systems Administrator               Southeastern Louisiana University
IBM Certified Specialist              AIX Administration, AIX Support
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