Ray,

Physically check the library.  We have a 3570 and on at least one occasion, it
pushed a tape through its slot up against the library door.  Once that occurs,
the library cannot retrieve the tape from that position, and will flag it as
"unavailable" on the next access.

Now, when I load that library, I release the magazines and give each tape a
little push to ensure it's seated in its slot, then I relock the magazines.

Good luck.

Tab Trepagnier
ADSM Administrator
Laitram Corporation







Ray <ray AT OPS.SELU DOT EDU> on 02/12/2001 03:30:53 PM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

To:   ADSM-L AT VM.MARIST DOT EDU
cc:    (bcc: Tab Trepagnier/Corporation/Laitram/US)
Subject:  3570 tape stuck??




02/12/01   15:24:46      ANR0984I Process 149 for AUDIT VOLUME (INSPECT ONLY)
                          started in the BACKGROUND at 15:24:46.
02/12/01   15:24:46      ANR2313I Audit Volume (Inspect Only) process started
for
                          volume 0045E3 (process ID 149).
02/12/01   15:24:47      ANR1401W Mount request denied for volume 0045E3 - mount
                          failed.
02/12/01   15:24:47      ANR2321W Audit volume process terminated for volume
0045E3
                          - storage media inaccessible.

Can someone explain the "storage media inaccessible" error?  It seems TSM
can't mount this tape (TSM 3.7.4.0, AIX4.3.3).  When i tried to check it
out to see if the tape was physically damaged:

tsm: TSM>checkout libvol 3570lib 0045E3 remove=yes checklabel=yes
ANR8442E CHECKOUT LIBVOLUME: Volume 0045E3 in library 3570LIB is currently
in use.
ANS8001I Return code 12.

**But i don't see anything using it......

tsm: TSM>q proc
ANR0944E QUERY PROCESS: No active processes found.
ANS8001I Return code 11.

tsm: TSM>q mount *
ANR2034E QUERY MOUNT: No match found using this criteria.

tsm: TSM>q req
ANR8346I QUERY REQUEST: No requests are outstanding.
ANS8001I Return code 11.

Any ideas?  I tried an audit library and let it run for almost an hour,
but it didn't seem to be doing anything, so i cancelled it. (there's only
19 tapes...an audit lib shouldn't take that long i wouldn't think).


later!
Ray
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Ray DeJean                                       http://www.r-a-y.org
Systems Administrator               Southeastern Louisiana University
IBM Certified Specialist              AIX Administration, AIX Support
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=