ADSM-L

Re: Problems after 4.1 Upgrade and Resolutions

2001-01-30 11:54:24
Subject: Re: Problems after 4.1 Upgrade and Resolutions
From: Diana Noble <djk AT UMICH DOT EDU>
Date: Tue, 30 Jan 2001 11:41:04 -0500
Kathleen -

We are running J's and K's and the IO errors occur on both types of tapes.


At 11:10 AM 1/30/01 -0500, you wrote:
Are you running with K cartridges as well?  We've been seeing these errors
also,
but only on the K cartridges.

Kathleen








"Michael, Monte" <MICHAELM AT PHIBRED DOT COM> on 01/30/2001 09:43:28 AM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>



  To:          ADSM-L AT VM.MARIST DOT EDU

  cc:          (bcc: Kathleen M Hallahan/ISS/HQ/FHLMC)



  Subject      Re: Problems after 4.1 Upgrade and Resolutions
  :








Diane,

What level of microcode are you currently running on your 3590 tape drives.
We are running 3590E1A tape drives with a microcode level of D22E.  We have
been on this level of code for quite some time with no errors.  Our 3590's
are also house within a 3494.


-----Original Message-----
From: Diana Noble [mailto:djk AT UMICH DOT EDU]
Sent: Tuesday, January 30, 2001 8:15 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Problems after 4.1 Upgrade and Resolutions


I had posted some questions last month regarding problems we encountered
after our upgrade to TSM 4.1 and thought I would pass along what we
found.  We are using AIX 4.3, 3590E's and a 3494.

When issuing the dsmadmc command we received "ANS1033E An invalid TCP/IP
host name was specified".  Resolution was to edit
/usr/tivoli/tsm/client/ba/bin/dsm.sys and add a line for TCPServeraddress
which stated the tsm server name in full.  This was apparently not
necessary under 3.1.

We could not label K tapes.  We had problems with this under 3.1, but it
turned out IBM needed to flick a switch on the drives.  We upgraded the
same day.  We would receive "ANR8750E Volume is incompatible with specified
device type".  IBM had defined the volume range for the K tapes as "K
extended" and should have been defined as just "K".

We also started receiving IO errors on our 3590 tape drives.  This still
persists today, but a microcode fix for the problem is in test at IBM and
is suppose to be released by the end of the month (Hopefully!).  The error
we are receiving is "ANR8302E I/O error on drive RMT1 (/dev/rmt1)
(OP=WRITE, CC=0, KEY=0B, ASC=44, ASCQ=00".