ADSM-L

Export of RSM Database

2000-12-07 09:35:41
Subject: Export of RSM Database
From: "Short, Anne" <anne.short AT LMCO DOT COM>
Date: Thu, 7 Dec 2000 09:14:38 -0500
We are running TSM 4.1.1 on a W2K server, which is also it's own client.
During the scheduled incremental backups of this client, as well as any
manually started incremental backups or backups of the rsm, we get the
following errors:

12/07/2000 08:44:12 NTBackupRsmDB(): Error, exporting the RSM database
files.  Win32 RC=1058.
12/07/2000 08:44:12 ANS1435E An Error Occurred saving the Key.
12/07/2000 08:44:13 ANS1340E Exporting RSM database files failed.  No files
will be backed up.

After that, the remainder of the backup of the c: drive fails, though it
posts a "Successful incremental backup" message, which is very misleading;
we missed the fact that this backup was failing for almost a week because of
this erroneous "Successful" message.

It's not the backup of the files that fails, but the exporting.  The date of
the files in the c:\winnt\system32\ntmsdata\export directory has a time
stamp of my last successful backup.  Anyone familiar with this problem and
have any suggestions?  There were some system changes made the day after the
last successful backup; I believe that the W2K service pack was reapplied,
but no TSM changes were made.

Anne Short
Lockheed Martin Enterprise Information Systems
Gaithersburg, Maryland
301-240-6184
CODA/I Storage Management
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