ADSM-L

Problem with VM server and AIX client

2000-05-23 08:50:41
Subject: Problem with VM server and AIX client
From: "Rupp Thomas (Illwerke)" <thomas.rupp AT ILLWERKE DOT AT>
Date: Tue, 23 May 2000 14:50:41 +0200
Hi ADSM-ers,

Our 3.7.2 client on AIX 4.3.3 crashes during backup.
We reported this problem to TIVOLI. They asked on what platform
the server runs and when they heard "VM" they immediately sent
the problem to IBM.

What's your experience with Tivoli and IBM? Who is going to solve
problems? The provider of the client or the server code?
Or are they just trying to play ping-pong with a poor customer?

Kind regards
Thomas Rupp
Vorarlberger Illwerke AG
MAIL:   thomas.rupp AT illwerke DOT at
TEL:    ++43/5574/4991-251
FAX:    ++43/5574/4991-820-8251
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