You forget - he gets paid $8/hr ... but YOU get
charged $250/hr. That makes it even better, huh?
The solution I always get from Tivoli is upgrade,
upgrade, upgrade. I'm tired of that one.
--- "Wayne T. Smith" <ADSM AT MAINE DOT EDU> wrote:
> Last week I wrote, in part..
> Last week I wrote, in part..
> > I now have 2 Win98 systems which (one a new
> install, one an
> > upgrade from V2 client) have ????s instead of
> normal text. The
> > registry edit mentioned in the v3.1.0.8 README
> does not help.
>
> It's still one of life's little mysteries. :-(
>
> One of my users decided to call the support line. A
> very friendly guy
> said the only way to solve the problem is to format
> the hard drive and
> start over. Very helpful! Not often you get such
> good advice from a
> hotline. My user, savvy person he is, hung up and
> did not follow the
> advice. Whew!
>
> Why pay that guy $8 an hour? You could spit out
> that kind of advice
> with an answering machine. "Hello, this is the
> Tivoli Storage Manager
> support line. If this is your first call, please
> format your hard disk and
> then get back to us. Thank you for using Tivoli
> Storage Manager and
> thank you for calling. We care!" click.
>
>
> click.
>
>
> Wayne T. Smith
> ADSM AT Maine DOT edu
> ADSM Technical Coordinator - UNET University
> of Maine System
__________________________________________________
Do You Yahoo!?
Send instant messages & get email alerts with Yahoo! Messenger.
http://im.yahoo.com/
|