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Re: Upgrade 3590s 1BA/1EA - Problems

2000-02-02 04:10:20
Subject: Re: Upgrade 3590s 1BA/1EA - Problems
From: "Mauro M. TINELLI" <Mauro.TINELLI AT ST DOT COM>
Date: Wed, 2 Feb 2000 10:10:20 +0100
Gunther,

I'm sorry but I'm still doing overtime trying to recover the errors. The
latest news is that IBM is shipping new heads (from Holland) a new
microcode. Hopefully tomorrow I'll see the end of the saga ... stay
tuned, I'll let you know.

Ciao,

Mauro, STM

> Hi Mauro,
>
> >
> > IBM is still investigating on my side. They came today a force a dump
> > from the driver after loading a `special' microcode ... still waiting
for
> > a solution. In fact, I am having problems even with brand new
cartridges.
> >
>
> I hope your drives are working now. IBM had to come several times but
now it
> seems that our drives are ok. It remains the fact that some volumes are
> not readable with the 3590E drives.
>
> Gunther
>
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