Addendum: Media Errors, Media Errors, Media Errors!

I apologize for not providing more information. Here's some more
information about this problem:

1) The full text of the error messages received:
ANR8302E I/O error on drive DRIVE1 (MT1.0.0.2) (OP=WRITE,
                          CC=207, KEY=45, ASC=30, ASCQ=05,

SENSE=70.00.45.00.00.00.00.15.00.00.00.00.30.05.00.00.00-
                          .00.00.01.00.00.01.69.6F.90.00.00.DB.,
Description=Device
                          is not in a state capable of performing request).
ANR8302E I/O error on drive DRIVE1 (MT1.0.0.2) (OP=WRITE,
                          CC=403, KEY=03, ASC=50, ASCQ=01,

SENSE=F1.00.03.00.00.80.00.15.00.00.00.00.50.01.00.00.00-
                          .00.9C.00.00.00.01.69.20.51.00.01.95.,
Description=Media
                          failure).
ANR8300E I/O error on library EXB210 (OP=8401C058, CC=207,
                          KEY=05, ASC=3B, ASCQ=90,

SENSE=70.00.05.00.00.00.00.0A.00.00.00.00.3B.90.00.00.00-
                          .00.00.00.00.00.00.00.00.00.00.00.00.,
Description=Device
                          is not in a state capable of performing request).
ANR8302E I/O error on drive DRIVE2 (MT2.0.0.2) (OP=OFFL,
                          CC=305, KEY=04, ASC=44, ASCQ=00,

SENSE=70.00.04.00.00.00.00.15.00.00.00.01.44.00.00.00.00-
                          .00.00.00.00.00.03.66.93.D8.00.01.8C.,
Description=Drive
                          failure).

2) The Library is an Exabyte 210. Both drives are Eliant 820s. The SCSI
ID's are: Library=0, Drive1=1, Drive2=2. The element ID's in the drive
definitions are: Drive1=82, Drive2=83.


Thank you for your time.

>I'm running ADSM server on Windows NT server, service pack 5.

>Suddenly, I'm getting media errors almost constantly with ADSM v3.1.2.40.
I can't use either DSMLABEL or the Label Libvol. If I do, the labeling
process works, as does the checkin >process. However, when I try to use the
tape, I receive ANR8302E, or ANR9726E, or any one of a host of other
media/drive related errors, and the tape becomes unusable.

>The library manufacturer swears it is a software problem because their are
no hardware errors.

>I'm at the point where I can't use the library at all except with tapes
that were formatted when the product was originally installed.

>I've checked and re-checked the element ID's in the Drive definitions,
they are correct.

>Please help.

>Ed Janowiak