Re: Addendum: Media Errors, Media Errors, Media Errors!

Ed,
Why don't you upgrade the server code?
There were several fixes for tape devices in .42.
Here is an entry from the .42 fixtest README
! APAR IY00238 - ANR7837S INTERNAL ERROR KACZ003 DETECTED.
 defect 20713 - LABEL LIBVOL fails with I/O error on Eliant 820 drives
Good Luck
MV
        -----Original Message-----
        From:   Ed Janowiak [SMTP:Ed.Janowiak AT WINDSORIND DOT COM]
        Sent:   Thursday, December 09, 1999 9:52 AM
        To:     ADSM-L AT VM.MARIST DOT EDU
        Subject:        Addendum: Media Errors, Media Errors, Media Errors!

        I apologize for not providing more information. Here's some more
        information about this problem:

        1) The full text of the error messages received:
        ANR8302E I/O error on drive DRIVE1 (MT1.0.0.2) (OP=WRITE,
                                  CC=207, KEY=45, ASC=30, ASCQ=05,

        SENSE=70.00.45.00.00.00.00.15.00.00.00.00.30.05.00.00.00-
                                  .00.00.01.00.00.01.69.6F.90.00.00.DB.,
        Description=Device
                                  is not in a state capable of performing
request).
        ANR8302E I/O error on drive DRIVE1 (MT1.0.0.2) (OP=WRITE,
                                  CC=403, KEY=03, ASC=50, ASCQ=01,

        SENSE=F1.00.03.00.00.80.00.15.00.00.00.00.50.01.00.00.00-
                                  .00.9C.00.00.00.01.69.20.51.00.01.95.,
        Description=Media
                                  failure).
        ANR8300E I/O error on library EXB210 (OP=8401C058, CC=207,
                                  KEY=05, ASC=3B, ASCQ=90,

        SENSE=70.00.05.00.00.00.00.0A.00.00.00.00.3B.90.00.00.00-
                                  .00.00.00.00.00.00.00.00.00.00.00.00.,
        Description=Device
                                  is not in a state capable of performing
request).
        ANR8302E I/O error on drive DRIVE2 (MT2.0.0.2) (OP=OFFL,
                                  CC=305, KEY=04, ASC=44, ASCQ=00,

        SENSE=70.00.04.00.00.00.00.15.00.00.00.01.44.00.00.00.00-
                                  .00.00.00.00.00.03.66.93.D8.00.01.8C.,
        Description=Drive
                                  failure).

        2) The Library is an Exabyte 210. Both drives are Eliant 820s. The
SCSI
        ID's are: Library=0, Drive1=1, Drive2=2. The element ID's in the
drive
        definitions are: Drive1=82, Drive2=83.


        Thank you for your time.

        >I'm running ADSM server on Windows NT server, service pack 5.

        >Suddenly, I'm getting media errors almost constantly with ADSM
v3.1.2.40.
        I can't use either DSMLABEL or the Label Libvol. If I do, the
labeling
        process works, as does the checkin >process. However, when I try to
use the
        tape, I receive ANR8302E, or ANR9726E, or any one of a host of other
        media/drive related errors, and the tape becomes unusable.

        >The library manufacturer swears it is a software problem because
their are
        no hardware errors.

        >I'm at the point where I can't use the library at all except with
tapes
        that were formatted when the product was originally installed.

        >I've checked and re-checked the element ID's in the Drive
definitions,
        they are correct.

        >Please help.

        >Ed Janowiak