ADSM-L

Re: ANR8300E on STK9714 when labeling new cartridges

1999-11-18 11:57:50
Subject: Re: ANR8300E on STK9714 when labeling new cartridges
From: "Kovacs, Mark" <Mark.Kovacs AT PHARMA DOT COM>
Date: Thu, 18 Nov 1999 11:57:50 -0500
Hi,

        Guess what !  We have an ATL P3000 w/8 DLT7000, HP-UX 10.20, ADSM
3.1.2.40 and we are getting the same problem !  We are in the processing of
working with IBM to to debug this issue.  Everything was fine with DLT4000s,
but when we moved up to DLT7000's we started to get these errors.  The
strange thing is that it does not appear to affect the backup/restore
functionality.

mark

> -----Original Message-----
> From: Verellen, Luc [NCSBE] [SMTP:lverelle AT NCSBE.JNJ DOT COM]
> Sent: Thursday, November 18, 1999 8:40 AM
> To:   ADSM-L AT VM.MARIST DOT EDU
> Subject:      ANR8300E on STK9714 when labeling new cartridges
>
> Hello,
>
> We have an ADSM server (3.1.1.0)  running on an NT server, attached to a
> STK
> 9714 library.  The library initially had 80 volumes (DLT 7000).
>
> Today, I wanted to add 20 additional new cartridges, but I seem to have
> problems with the labeling of the cartridges.  If I am not mistaking, I
> first have to do a LABEL LIBVOL, and afterwards a CHECKIN LIBVOL.
>
> However, no matter which syntax I try, I always get I/O errors on the
> drive
> during the initialization of a cartridge; I tried this on multiple
> cartridges, but they all failed.  The library has two DLT 7000 drives
> attached to it, and I get the errors (during the initialization) on both
> drives.   The error occurs  when specifying a specific volser, but also
> when
> using the LABELSOURCE=BARCODE.
>
> One difference between the new catridges, and the ones which are already
> in
> use in the library, is that the old ones are QUANTUM DLT IV cartridges,
> and
> the new ones are BASF DLT IV ; but I don't think this should make much
> difference...
>
> The drives work fine for other processes (migration, reclamation,...).
>
> This is the output :
> 11/17/1999 18:30:32  ANR8352I Requests outstanding:
> 11/17/1999 18:30:32  ANR8323I 001: Insert DLT volume 000082 R/W into
> entry/exit
>                       port of library STK1 within 60 minute(s); issue
> 'REPLY'
>                       along with the request ID when ready.
> 11/17/1999 18:30:59  ANR8499I Command accepted.
> 11/17/1999 18:31:01  ANR8345E QUERY REQUEST: No match found for this
> request
>                       number.
> 11/17/1999 18:31:18  ANR8467I Drive DRIVE0 in library STK1 updated.
> 11/17/1999 18:31:20  ANR8345E QUERY REQUEST: No match found for this
> request
>                       number.
> 11/17/1999 18:37:00  ANR8300E I/O error on library STK1 (OP=8401C058,
> CC=205,
>                       KEY=FF, ASC=FF, ASCQ=FF, SENSE=**NONE**,
> Description=SCSI
>                       adapter failure).  Refer to Appendix B in the
> 'Messages'
>                       manual for recommended action.
> 11/17/1999 18:37:00  ANR8802E LABEL LIBVOLUME process 1 for library 000082
>                       failed.
> 11/17/1999 18:37:00  ANR0985I Process 1 for LABEL LIBVOLUME running in the
>                       BACKGROUND completed with completion state FAILURE
> at
>                       18:37:00.
>
>
> Any idea of what can be wrong?  Am I using the wrong syntax for the LABEL
> command?
>
> Don't hesitate to email me directly....
>
> Regards,  Luc.
>
> Luc Verellen
> Johnson & Johnson
> Networking & Computing Services, Europe, Middle East and Africa
> Systems Engineering
> Tunhoutseweg 30
> 2340 Beerse
> Belgium
> tel.: +32(0)14/60.21.67
> fax: +32(0)14/60.26.40
> > [ mailto:lverelle AT ncsbe.jnj DOT com ]
> >
> >
> >
> >
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