Do you have a music CD in the CD-ROM?  I've seen that error in that case.

> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
> Prather, Wanda
> Sent: Thursday, September 16, 1999 9:40 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: NT 4.0 client "divide by zero" error
>
>
> And, if you will upgrade the client to version 3, you won't have
> the problem
> any more.
>
>
> > -----Original Message-----
> > From: Moir,Betsy [SMTP:betsy.moir AT ABBOTT DOT COM]
> > Sent: Thursday, September 16, 1999 9:06 AM
> > To:   ADSM-L AT VM.MARIST DOT EDU
> > Subject:      Re: NT 4.0 client "divide by zero" error
> >
> > Whenever we've seen this error, there was a musical CD in the CD drive.
> > Once
> > it's removed everything works fine.
> >
> >
> >
> >
> > ADSM-L AT VM.MARIST DOT EDU on 09/15/99 06:34:54 PM
> > Please respond to ADSM-L AT VM.MARIST DOT EDU @ INTERNET
> > To: ADSM-L AT VM.MARIST DOT EDU @ INTERNET
> > cc:
> > Subject: NT 4.0 client "divide by zero" error
> >
> > User OS is WinNT 4.0 Workstation, SP 5 applied.
> > ADSM Backup Client 2.1.6G installed.
> > NT's Dr. Watson debugger returns an error that says that "DSM.exe" has
> > created a divide by zero error, and ADSM terminates.  Don't even get as
> > far
> > as connecting to the ADSM server.  The Dr. Watson error log entry is
> > pretty
> > much Greek to me, so I'm not sure where to start troubleshooting.
> >
> > I encountered this with WinNT 4.0 on another machine about a year ago,
> > with
> > SP 3, I believe.  A reinstall of the Client software and
> reapplication of
> > the Service Pack helped in that case, but isn't working here.
> >
> > Any ideas would be appreciated.
> >
> > Barb Grajewski
> > Network Analyst
> > UIC Eye Center
> > Dept. of Ophthalmology & Visual Science
> > University of Illinois at Chicago
> >
> >
>