Re: NT 4.0 client "divide by zero" error
1999-09-16 11:03:48
Subject: |
Re: NT 4.0 client "divide by zero" error |
From: |
Barb Grajewski <barbgraj AT UIC DOT EDU> |
Date: |
Thu, 16 Sep 1999 10:03:48 -0500 |
It's a miracle! The user indeed had a music CD in the drive. He removed
it, and his backup is now running!
THANK YOU!
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
> Moir,Betsy
> Sent: Thursday, September 16, 1999 8:06 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: NT 4.0 client "divide by zero" error
>
>
> Whenever we've seen this error, there was a musical CD in the CD
> drive. Once
> it's removed everything works fine.
>
>
>
>
> ADSM-L AT VM.MARIST DOT EDU on 09/15/99 06:34:54 PM
> Please respond to ADSM-L AT VM.MARIST DOT EDU @ INTERNET
> To: ADSM-L AT VM.MARIST DOT EDU @ INTERNET
> cc:
> Subject: NT 4.0 client "divide by zero" error
>
> User OS is WinNT 4.0 Workstation, SP 5 applied.
> ADSM Backup Client 2.1.6G installed.
> NT's Dr. Watson debugger returns an error that says that "DSM.exe" has
> created a divide by zero error, and ADSM terminates. Don't even
> get as far
> as connecting to the ADSM server. The Dr. Watson error log entry
> is pretty
> much Greek to me, so I'm not sure where to start troubleshooting.
>
> I encountered this with WinNT 4.0 on another machine about a year
> ago, with
> SP 3, I believe. A reinstall of the Client software and reapplication of
> the Service Pack helped in that case, but isn't working here.
>
> Any ideas would be appreciated.
>
> Barb Grajewski
> Network Analyst
> UIC Eye Center
> Dept. of Ophthalmology & Visual Science
> University of Illinois at Chicago
>
>
>
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