Whenever we've seen this error, there was a musical CD in the CD drive.  Once
it's removed everything works fine.




ADSM-L AT VM.MARIST DOT EDU on 09/15/99 06:34:54 PM
Please respond to ADSM-L AT VM.MARIST DOT EDU @ INTERNET
To: ADSM-L AT VM.MARIST DOT EDU @ INTERNET
cc:
Subject: NT 4.0 client "divide by zero" error

User OS is WinNT 4.0 Workstation, SP 5 applied.
ADSM Backup Client 2.1.6G installed.
NT's Dr. Watson debugger returns an error that says that "DSM.exe" has
created a divide by zero error, and ADSM terminates.  Don't even get as far
as connecting to the ADSM server.  The Dr. Watson error log entry is pretty
much Greek to me, so I'm not sure where to start troubleshooting.

I encountered this with WinNT 4.0 on another machine about a year ago, with
SP 3, I believe.  A reinstall of the Client software and reapplication of
the Service Pack helped in that case, but isn't working here.

Any ideas would be appreciated.

Barb Grajewski
Network Analyst
UIC Eye Center
Dept. of Ophthalmology & Visual Science
University of Illinois at Chicago