Exchange failure backing up InfoStore
2015-10-04 17:39:21
>ANS1017E (RC-50) Session rejected: TCP/IP connection failure
Seth - Perhaps some of the following may help, from my notes...
ANS4017E Session rejected: TCP/IP connection failure [Same as ANS1017E]
This is what the client sees and reports, but has no idea why.
The cause is best sought in the ADSM server Activity Log for that
time.
Could be a real datacomm problem; or...
If during a Backup, likely the server cancelling it due to higher
priority task like DB Backup starting and needing a tape
drive...particularly when there is a drive shortage. Look in the
server Activity Log around that time and you will likely see
"ANR0492I All drives in use. Session 22668 for node ________ (AIX)
being preempted by higher priority operation.".
Or look in the Activity Log for a "ANR0481W Session NNN for node
<NodeName> (<NodeType>) terminated - client did not respond within
NN
seconds." message, which reflects a server COMMTimeout value that is
too low. (The AIX server default is a puny 60 seconds.) Boost it -
and
don't be afraid to make it half an hour or more, which is how long
it
will take clients to plow through massive file systems during a
backup.
If server system is MVS (OS/390), it could mean that the ADSM Server
was not up on that system.
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