ADSM-L

StorageTek 9714 - ADSM on AIX - BAD tape drives

1999-07-01 16:17:11
Subject: StorageTek 9714 - ADSM on AIX - BAD tape drives
From: "Galvin, Laura L." <LLGalvin AT LEGGMASON DOT COM>
Date: Thu, 1 Jul 1999 16:17:11 -0400
Hi all,

We are having a terrible time with our StorageTek 9714 and our 6 DLT7000
tape drives.  In the last 5 weeks we have had 5 tape drives replaced mt3,
mt4, mt3(again), mt0, mt2.  The symptoms are that all the lights come on and
blink and a tape is stuck in the drive, on two separate occasions the tape
has been destroyed, physically mangled.  StorageTek just keeps replacing the
drives.  About three weeks ago, and three tape drive replacements,
StorageTek was out and updated the software on 9714 and the tape drives to
the current levels ( at this time I don't know exactly what that is ).  We
are running ADSM Server 3.1.2.13 on a G40 with AIX version 4.3.2.
I have 3 SACS adapters with the following config.: ( IBM just updated the
adapters to the latest levels as well! )
        scsi0 - mt0
                       mt1
                   mt5
                       lb0
        scsi1 - mt2
                  internal devices hdisk0, hdisk1, cd0
        scsi2 - mt3
                   mt4

These are the errors I'm getting..... I know they are different types but we
are getting these all the time on different drives.  I have a drawer full of
DLT tapes that I have taken out of the library due to excessive errors.
These tape are expensive and I find it hard to believe it's all the tapes!
We use Quantum and DLT - DLTtape IV tapes.

06/24/1999 15:40:27  ANR8302E I/O error on drive DRIVE0 (/dev/mt0)
(OP=LOCATE,
                      CC=306, KEY=03, ASC=11, ASCQ=00,


SENSE=F0.00.03.00.00.3D.20.16.00.00.00.00.11.00.00.00.00-
                      .00.85.04.A0.00.00.18.50.00.74.9C.1A.,
Description=Drive
                      or media failure).  Refer to Appendix B in the
'Messages'
                      manual for recommended action.

06/24/1999 15:40:27  ANR8359E Media fault detected on DLT volume 000212 in

                      drive DRIVE0 (/dev/mt0) of library 9714.

06/24/1999 16:14:26  ANR8302E I/O error on drive DRIVE0 (/dev/mt0)
(OP=LOCATE,
                      CC=306, KEY=03, ASC=11, ASCQ=00,


SENSE=F0.00.03.00.00.3D.20.16.00.00.00.00.11.00.00.00.00-
                      .00.85.04.A0.00.00.18.51.00.74.9C.1A.,
Description=Drive
                      or media failure).  Refer to Appendix B in the
'Messages'
                      manual for recommended action.

06/24/1999 16:14:27  ANR8359E Media fault detected on DLT volume 000212 in

                      drive DRIVE0 (/dev/mt0) of library 9714.


06/25/1999 17:29:33  ANR8779E Unable to open drive /dev/mt0, error
number=46.
06/25/1999 17:31:34  ANR8779E Unable to open drive /dev/mt0, error
number=46.
06/25/1999 18:07:35  ANR8779E Unable to open drive /dev/mt0, error
number=46.
06/25/1999 18:07:44  ANR8792E Unrecoverable drive failures on drive DRIVE0

                      (/dev/mt0); drive is now taken offline.

06/25/1999 18:10:15  ANR8779E Unable to open drive /dev/mt0, error
number=46.
06/25/1999 18:10:24  ANR8792E Unrecoverable drive failures on drive DRIVE0

                      (/dev/mt0); drive is now taken offline.

06/25/1999 18:12:55  ANR8779E Unable to open drive /dev/mt0, error
number=46.
06/25/1999 18:13:03  ANR8792E Unrecoverable drive failures on drive DRIVE0

                      (/dev/mt0); drive is now taken offline.

06/25/1999 18:15:34  ANR8779E Unable to open drive /dev/mt0, error
number=46.
06/25/1999 18:15:43  ANR8792E Unrecoverable drive failures on drive DRIVE0

                      (/dev/mt0); drive is now taken offline.


06/30/1999 07:40:30  ANR8302E I/O error on drive DRIVE2 (/dev/mt2)
(OP=LOCATE,
                      CC=205, KEY=FF, ASC=FF, ASCQ=FF, SENSE=**NONE**,

                      Description=SCSI adapter failure).  Refer to Appendix
B
                      in the 'Messages' manual for recommended action.

06/30/1999 07:40:59  ANR8302E I/O error on drive DRIVE2 (/dev/mt2)
(OP=LOCATE,
                      CC=205, KEY=FF, ASC=FF, ASCQ=FF, SENSE=**NONE**,

                      Description=SCSI adapter failure).  Refer to Appendix
B
                      in the 'Messages' manual for recommended action.

06/30/1999 08:41:39  ANR8302E I/O error on drive DRIVE2 (/dev/mt2)
(OP=LOCATE,
                      CC=203, KEY=02, ASC=04, ASCQ=03,


SENSE=70.00.02.00.00.00.00.16.00.00.00.00.04.03.00.00.00-
                      .00.82.00.00.00.00.20.FB.00.00.00.00.,
Description=Manual
                      intervention required).  Refer to Appendix B in the

                      'Messages' manual for recommended action.

06/30/1999 08:41:39  ANR8302E I/O error on drive DRIVE2 (/dev/mt2)
(OP=LOCATE,
                      CC=203, KEY=02, ASC=04, ASCQ=03,


SENSE=70.00.02.00.00.00.00.16.00.00.00.00.04.03.00.00.00-
                      .00.82.00.00.00.00.20.FB.00.00.00.00.,
Description=Manual
                      intervention required).  Refer to Appendix B in the

                      'Messages' manual for recommended action.

06/30/1999 08:41:39  ANR8302E I/O error on drive DRIVE2 (/dev/mt2)
(OP=LOCATE,
                      CC=203, KEY=02, ASC=04, ASCQ=03,


SENSE=70.00.02.00.00.00.00.16.00.00.00.00.04.03.00.00.00-
                      .00.82.00.00.00.00.20.FB.00.00.00.00.,
Description=Manual
                      intervention required).  Refer to Appendix B in the

                      'Messages' manual for recommended action.


Is there anything to check within ADSM or on AIX ( device level, density,
block etc. ) that might be causing so many tape issues?

Is anyone else have issues similar to this?

Any help would be greatly appreciated, Thanks!
Laura

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