Fair enough.  I have a formal requirement to receive my free upgrade to ADSM 
for OS/2 v3,
since I qualified for said marketing promotion.  My office is in Binghamton, 
NY, USA, but I
never get calls from any IBM sales people.  So, where is my "local IBM branch" 
that I can
submit my formal requirement?

Sincerely,
Roger Perkins
BCBSWNY
Upstate Medicare Division



On Wed, 26 Aug 1998 15:59:04 -0400, Andrew Raibeck wrote:

>I'm sorry that you feel this way, but in reality it is through the formal
>requirement process that it does *not* fall into oblivion. When a requirement
>comes in from your branch office, we *have* to respond to you on it. When a
>requirement is submitted via ADSM-L, it may not even be seen (by the right ADSM
>developers).
>
>When we do hear requirements like this on ADSM-L, we often make note of them
>for future use. The difference is that we won't necessarily get back to you
>with a response, unlike the formal process which *requires* a response.
>
>I apologize if my response came/comes across as cold or uncaring, but if you
>look at my track record for participation on this forum (as well as for other
>ADSM developers), I think you'll see that we really do care about our
>customers. And don't forget, I was an ADSM customer myself for over 2 years,
>and I haven't forgotten that. But I also have to be careful (for reasons mostly
>legal) that I don't set an expectation that we *will* (or won't) change this,
>nor do I want to set the expectation that ADSM-L is how requirements should be
>submitted to IBM.
>
>That said, consider your suggestion noted (as it was originally). I can't
>promise if it will be delivered or when, but it'll be considered. In the mean
>time, if you want to be sure it is entered into our formal requirements
>database (that we do look at and respond to), you can do as I originally
>recommended.
>
>Sincerely,
>
>Andy
>
>Andy Raibeck
>IBM Storage Systems Division
>ADSM Client Development
>e-mail: storman AT us.ibm DOT com
>
>
>
>ADSM-L AT VM.MARIST DOT EDU on 08/26/98 12:02:41 PM
>Please respond to ADSM-L AT VM.MARIST DOT EDU
>To: ADSM-L AT VM.MARIST DOT EDU
>cc:
>Subject: Re: New Win32 v3 ptf5-refresh client..A better mouse trap.
>
>
>Where it will fall into the endless oblivion of IBM.
>
>Nevermind.
>
>
>________________________
>Cris Robinson
>Senior Technical Analyst
>Desktop Services Technical Support
>Liberty Mutual Insurance
>603.431.8400.54837
>cris.robinson AT libertymutual DOT com
>
>> -----Original Message-----
>> From: Andrew Raibeck [SMTP:storman AT US.IBM DOT COM]
>> Sent: Wednesday, August 26, 1998 2:23 PM
>> To:   ADSM-L AT VM.MARIST DOT EDU
>> Subject:      Re: New Win32 v3 ptf5-refresh client..A better mouse
>> trap.
>>
>> This request should be submitted as a requirement via your local IBM
>> branch.
>>
>> Best regards,
>>
>> Andy
>>
>> Andy Raibeck
>> IBM Storage Systems Division
>> ADSM Client Development
>> e-mail: storman AT us.ibm DOT com
>>
>>
>>
>> ADSM-L AT VM.MARIST DOT EDU on 08/26/98 11:08:02 AM
>> Please respond to ADSM-L AT VM.MARIST DOT EDU
>> To: ADSM-L AT VM.MARIST DOT EDU
>> cc:
>> Subject: New Win32 v3 ptf5-refresh client..A better mouse trap.
>>
>>
>> Well, I just finished installing the refreshed client code for version
>> 3
>> ptf5
>> and I was glad to see that they changed the GUI so that an end user is
>> "less" likely to
>> backup a network drive.
>>
>> Good!
>> Now lets make it just a bit better.
>> What do you say we remove it as a default of any kind, but still make
>> it
>> an option that
>> can be selected for those crazy enough to backup a mapped drive.
>> Anyone?
>> Anyone?
>>
>> Anyway. I was testing away when I thought ... Wouldn't it be better if
>> it was a selectable
>> menu option similar to the option:
>>
>> View
>>   ----> Display active/inactive files
>>
>> Lets have:
>>
>> View
>> -----> Network drives
>>
>> Of course the default would be NO, but for everyone's amusement it
>> would
>> still be there.
>>
>> Wouldn't that be cool?
>>
>> Take Care -
>> CR
>>
>>
>>
>> ________________________
>> Cris Robinson
>> Senior Technical Analyst
>> Desktop Services Technical Support
>> Liberty Mutual Insurance
>> 603.431.8400.54837
>> cris.robinson AT libertymutual DOT com
>>
>>
>>
>
>
>
>