ADSM-L

re 3570 tape wont mount

1998-04-27 11:30:01
Subject: re 3570 tape wont mount
From: MATTHEW SPARKS 05-025 <MSPARKS AT PINKERTONS DOT COM>
Date: Mon, 27 Apr 1998 08:30:01 -0700
 --
Ray Pratts wrote
"I have a 3570 which will not mount scratch tapes. [........] Any ideas   are 
greatly appreciated."


we have a 3494 with two 3590's
The other week  we had the exact same problem. it started when a tape   failed 
to unload
far enough so that the gripper could extract it. there it sat all weekend   
while jobs stacked
up behind it. By the time I got in on monday. it had so many processes   
waiting I figured it
would take days to catch up. but once the drive was free. nothing   happened. 
It was like
it was waiting for a signal from a job that didn't exist anymore.

I had to kill all the processes waiting down the server then down the   tape 
library (and drives)
and then bring them all back before anything happened. then it went on   fine.

Matt Sparks
msparks AT pinkertons DOT com
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