Gail,

Sherry is correct.  You must login as the Exchange
Site Service Account in order to perform backups.
This is documented in the Installation and User's Guide.
We are currently looking into a way to possibly remove this
restriction but we don't have anything yet.

For now, logon as the Exchange Site Services Account.
Thanks.

Del Hoobler
ADSM Agent Development

>> I had same problem even login as Administrator. You have to login as
>> exchange service account in order to run Exchange Agent.
>>
>> Sherry Feng
>> Aegis Insurance
>> fengs AT aegislimited DOT com

>> > -----Original Message-----
>> > From: Gail Chernosky [SMTP:GAIL AT POSEIDON.UCC.UCONN DOT EDU]
>> > Sent: Friday, April 24, 1998 2:32 PM
>> > To:   ADSM-L AT VM.MARIST DOT EDU
>> > Subject:      Exchange client error
>> >
>> > I have just installed the "try and buy" exchange client on my NT 4.0,
>> > sp3 server. But when I try to backup the information store and
>> > directory I get "exchange error : access is denied" . I am able to
>> > run the win32 backup client on this same server without any errors
>> > (ie, I can backup the files and registry ok).
>> >
>> > Has anyone seen this ?
>> >
>> > Gail M Chernosky
>> > gail AT iss.uconn DOT edu