ADSM-L

Re: ADSM and the NT Service

1997-11-17 12:24:35
Subject: Re: ADSM and the NT Service
From: Bruce McCauley <R_Bruce_McCauley AT CSC DOT COM>
Date: Mon, 17 Nov 1997 12:24:35 -0500
If you have any anti virus software running shut it down and try again.
This may help.
Bruce




Elizabeth.Moir AT LN.SSW.ABBOTT DOT COM on 11/17/97 11:05:51

Please respond to ADSM-L AT VM.MARIST DOT EDU

To:   ADSM-L AT VM.MARIST DOT EDU
cc:    (bcc: R Bruce McCauley/HI/CSC)
Subject:  Re: ADSM and the NT Service




I creep painfully, centimeter by centimeter closer to the possible cause of
the problem - After uninstalling and reinstalling both the service and the
software, I ran the scheduler using the DOS command line and it just
blipped.  Then I tried to run the incremental using the command line and at
last I got some messages anyway.  Apparently, when I use the DSMCSVCI,
either
from the GUI or from the command line, it's not creating a nodename
registry
entry.  The message stated that and when I went to look for it there was
nothing there.
We use this software on several NT servers and on a couple NT workstations,
but I have two clients that this is happening to.  With this further
information, anybody have any thoughts?  And thanks to everybody for their
suggestions so far.  I would NEVER have gotten this far without you.
---------------------- Forwarded by Elizabeth D Moir/LAKE/CHMS/ABBOTT on
11/17/97 09:54 AM ---------------------------
11/17/97 09:54 AM ---------------------------

ADSM-L AT VM.MARIST DOT EDU on 11/13/97 11:21:29 AM
To: ADSM-L AT VM.MARIST DOT EDU @ INTERNET
cc:
Subject: Re: ADSM and the NT Service
Beth,
 Check your NT event logs.  This is a really strange problem and hopefully
something will show up in either the system or application log.  This
sounds like a relatively serious problem, a corrupt DLL or bad memory chip
or something.  If you see nothing wrong with any other application I would
definitely open a problem with IBM.
Let us know,
 Dan T.
----------
> From: Moir,Elizabeth <Elizabeth.Moir AT LN.SSW.ABBOTT DOT COM>
> From: Moir,Elizabeth <Elizabeth.Moir AT LN.SSW.ABBOTT DOT COM>
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: ADSM and the NT Service
> Date: Thursday, November 13, 1997 7:26 AM
>
> I'm really appreciate everybody's input on this.  To answer some of the
> questions . . . . .
>
> I have installed the latest V2 version.
> I checked the dsmerror.log and there is nothing in there.
>
> I just went over to run dsmc to look at the messages as suggested here
and lo
> and behold it doesn't even run.  There's a little blip on the screen and
I'm
> right back to the C:\Win32app\IBM\ADSM\BACLIENT prompt.  I checked to see
if
> the executable was even there and it is.  I ran DSMSCVC.exe and that ran
> fine.
>
> Does anybody think this could possibly be a memory problem?
>
> Again, thanks for all the help so far.
>
>
>
>
> ADSM-L AT VM.MARIST DOT EDU on 11/13/97 06:57:05 AM
> To: ADSM-L AT VM.MARIST DOT EDU @ INTERNET
> cc:
> Subject: Re: ADSM and the NT Service
>
> Beth,
>
>   I agree with the advice of attempting to run the DSMC.exe from a
command
>   prompt to see if it will display other messages.  I have run into ADSM
> complaining about not finding certain files before.  FYI.  The nodename
> being unreadable in the registry is not right.  If you had run the
dsmcsvci
> (I assume you had) it should have been fine.  I have had to manually
enter
> the the clientnodename correctly before.
>
> Are you on the latest client code? 2.1.0.6g, I think.
>
> Dan T.
>
> ----------
> > From: Moir,Elizabeth <Elizabeth.Moir AT LN.SSW.ABBOTT DOT COM>
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Subject: Re: ADSM and the NT Service
> > Date: Wednesday, November 12, 1997 2:25 PM
> >
> > Here's what I've done so far.
> >
> > 1.  I pinged VM (that's the alias for our ADSM server) - That worked
> okay.
> > 2.  I pinged the ADSM server IP address - That worked okay.
> > 3.  I  changed the TCPServerAddress in the options file to the full
> address
> > instead of the alias.  I tried to execute the ADSM Client.  It blipped
on
> the
> > screen and disappeared.
> > 4.  I uninstalled the NT Service and tried to execute the ADSM Client.
> Same
> > blip.
> > 5.  I uninstalled the entire ADSM client and reinstalled it.  (Compact
> > install, all defaults accepted.)  Tried to execute the ADSM Client.
Same
> > blip.
> >
> > When I look at my ADSM server logs, this node isn't even making it to
the
> > server.  There's no activity there at all.
> >
> > At one point when I was just trying to look at the registry entries
(via
> > dsmcscvi) it showed the clientnodename as being one of those playing
card
> > unprintables (a spade, I think) which leads me to believe the registry
> isn't
> > getting updated.
> >
> > Also, I made sure this person had administrator and backup operator
> rights.
> >
> > Everything seems to be working except ADSM and I am at a complete loss
as
> to
> > why.  Does anybody think I should try Version 3.  At this point, I
don't.
>  My
> > instincts tell me this has something to do with NT not ADSM.  I even
> > uninstalled my own NT machine and reinstalled it just to make sure
> everything
> > still worked on my machine.  It did.  We have lots of NT servers using
> ADSM,
> > but only a couple workstations (mine being one of them).  Two of these
> > workstations won't work.  I'm open to any and all, creative or bizarre
> ideas.
> >
> > Thanks.
> >
> >
> >
> >
> >
> > ADSM-L AT VM.MARIST DOT EDU on 11/11/97 09:16:56 AM
> > To: ADSM-L AT VM.MARIST DOT EDU @ INTERNET
> > cc:
> > Subject: Re: ADSM and the NT Service
> >
> > We had this problem.
> >
> > In our case, DNS was not resolving the ADSM Server machine name as
> specified
> > in
> > the dsm.opt file.
> >
> > Check this by issuing a PING command from your client to the server to
> check
> > the
> > network connectivity between the machines.
> >
> > Regards
> >
> > Phil
> >
> > Phil Chissell       phil.chissell AT research.natpower.co DOT uk
> >
> > This represents the view of the author alone and is not to be
> > considered as the position of National Power PLC
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