I will be presenting a paper at Share in Atlanta August 14 giving our "User
Experiences with Chargeback for ADSM Services", assuming I can tear myself away
from the list server and get it written.  I will try to do that tonight and plan
to reference this note from Elizabeth.  Thanks.  Eric.lewis AT doit.wisc DOT edu

______________________________ Reply Separator _________________________________
Subject: Charging for ADSM backup services
Author:  "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> at IPNET
Date:    7/30/97 7:27 AM


To: OAS     --LMS1

FROM: Betsy Moir (TTCEDM) Ext 85020
      VM Tech Services
      email:  elizabeth.moir AT vm.ssw.abbott DOT com
Subject: Charging for ADSM backup services

Our chargeback system is based on a cost pool we put together (a process
both painful and rather fanciful) and the fact that our clients wanted a
constant monthly payment they could include in their budgets.

Since our ADSM server is on our VM mainframe, which has lots of storage and
lots of available cpu cycles at night, we decided to charge by the mount of
data transferred, rather than the amount of data stored.

We're a large corporation and we have Service Level Agreements with various
departments throughout the corporation.  For workstation backups we charge
$10/month/workstation up to 20 workstations at which point we revert to our
file server fee of $227/month/100 GB of data transferred.  There is also an
initial one-time installation charge of $145 to cover assitance with
installing the software, setting up the nodes, etc.

In our corporation chargeback is an important function of middle management,
and this works out well for my manager as once everything is set up and
running, it represents a fairly large amount of regular sales for him.

Hope this helps.

Betsy
*** Forwarding note from OWNERAD1--INTERNET 97/07/29 18:24 ***





TO:         NOREPLY  INTERNET  ADSM-L AT VM.MARIST DOT EDU
FROM:       OWNERAD1 INTERNET  owner-adsm-l AT VM.MARIST DOT EDU
DATE:       07/29/97 18:24
SUBJECT:    Charging for ADSM backup services
We are looking at alternatives to running ADSM; which we currently run on
the mainframe.  We are looking at moving ADSM to Unix; possibly investing
in a Magstar.  We are expecting management to ask for cost justification
and we are concerned about recovering the cost of the expenditures.

Question...How to you recover the costs? Does anyone have a charge back
mechanism in place for recovering costs for backing up distributed
services?

Any ideas, suggestions, and experiences would be appreciated.

Ray Mamaradlo, Systems Programmer
Boeing