Alex,
I for one have not seen the problem as you describe it. In a problem as
severe as this I would attempt to re-install the product and then watch
your shop for a recurrence. It is conceivable that some sort of corruption
of the application files or registry entries has taken place. As you
certainly know, sometimes taking steps like this to solve a problem
destroys any evidence as to what the problem is caused by. I may be wrong,
but on initial occurrences of a problem that may be application or not, I
fix it an watch for repeat occurrences..
Good Luck,
Dan T.
----------
> From: Alex Mounayar <Alex.Mounayar AT SMED DOT COM>
> From: Alex Mounayar <Alex.Mounayar AT SMED DOT COM>
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: schedule service problem on nt client
> Date: Thursday, June 12, 1997 2:32 PM
>
> A problem just occurred with the scheduler service on an nt 4.0
> workstation running adsm baclient v2r1 ptf6. The schedule time
> was changed on the adsm server and I attempted to have the
> new schedule read by stopping the service from the services front
> end on the nt control panel. The service stopped but now will not
restart
> even with a complete shutdown and reboot. Now no adsm ba client
> apps will start either(dsmc, dsm or dsmcsvc) I have tried resetting the
> password via dsmcsvi
> and updatepw. Both applications 'disappear' when attempting to
> validate the password. I recieved an error code 4099 when trying to
> run dsmcsvc . The error description is 'StartServiceCtrlDispatcher
failed'.
> The scverror.log had the following entry:
> 6/12 14:02:10 dscsvc.c(250): main(): StartServiceCtrlDispatcher: Win32
RC=1063.
>
> The scheduler and backup had been running fine previously.
>
> Any ideas on how to get this problem resolved would appreciated
> very much.
>
> Thanks,
>
> Alex Mounayar,
> Shared Medical Systems
|