ADSM-L

Restoring and NT System

1997-04-28 15:59:38
Subject: Restoring and NT System
From: "Moir,Elizabeth" <Elizabeth.Moir AT VM.SSW.ABBOTT DOT COM>
Date: Mon, 28 Apr 1997 14:59:38 -0500
To: OAS     --LMS1

FROM: Betsy Moir (TTCEDM) Ext 85020
      VM Tech Services
      email:  elizabeth.moir AT vm.ssw.abbott DOT com
Subject: Restoring and NT System

I have a client who, by his own admission, generally pushes the limits of
what his workstation can and can't do.  He runs three operating systems.  He
has done a full NT restore successfully on two other occasions.  This time
the procedure was:

1.  Boot to a small recovery partition.
2.  Load ADSM.
3.  Restore his system to his his primary partition using the
    restore by subdirectory branch option.  From: \
                                            To:    e:

Everything restored successfully, and he booted successfully to his primary
partition, but the restore process had created three new administrator ids
and two additional user ids.  These ids had extensions of .000, 001, 003, etc.
It caused him to be unable to access the server and he lost his desktop.

Has anybody ever seen or heard of anything like this or have any clues as to
what he might have done wrong THIS time that he didn't do the other times.
He's felt very confident in the past with his testing, etc. knowing he could
restore his system easily with ADSM and he'd like to get that confidence back.

One other thing, and not being a PC guru I'm not sure it's relevant, but he
used WINDOWS 95 to restore WINDOWS NT to his recovery partition and then
restored his primary partition using WINDOWS NT.

Any help or thoughts on this would be much appreciated.  Thanks.

Betsy
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