ADSM-L

Re: Problem restoring NT 4.0

1997-01-13 10:29:50
Subject: Re: Problem restoring NT 4.0
From: Digest Info Refcard <Dan.Crouse AT MAILPORT.DELTA-AIR DOT COM>
Date: Mon, 13 Jan 1997 10:29:50 -0500
Wanda,

We experienced a similar situation when we restored NT 3.51 workstation.  We
encountered an error restoring the directory with the REGREST command error
that indicated that the user profile key restore failed.  After we restored
the hard drives in the workstation (as ADMINISTRATOR), the user logged on to
find that his client desktop had not been restored.  We then did a selective
registry restore of the user profile key (logged on with the user's ID):

DSMC REGREST USER.

After this command completed successfully, we rebooted and the client desktop
had been restored to its previous state.  This restore was for a single
client workstation running the Win32 2.1.05 client.

I hope this helps,

DanC
=============================================
Daniel G. Crouse
Software Information Services, Inc.
Email:  Dan.Crouse AT Transquest DOT com
Vmail:  800-233-6838
Voice:  404-714-5754
   Fax:  770-682-7739
=============================================


> Date:    Fri, 10 Jan 1997 12:46:13 -0500
> From:    "Prather, Wanda" <PrathW1 AT CENTRAL.SSD.JHUAPL DOT EDU>
> Subject: Problem restoring NT 4.0
>
> Well, yesterday I made my first attempt restoring an NT 4.0 workstation
> with ADSM, and I am mystified by the results.
>
> The hard drive failed in an NT 4.0 workstation used by 3 people. We run
> daily incrementals.  Here is what we did:
>
> *       Replace and format the hard drive.
> *       Install Windows NT from the MS install media.
> *       Install the ADSM baclient.
> *       Log on NT as the local administrator.
> *       Start the ADSM GUI, and restore C:/
> (The restore got several "access denied" messages because of fonts and
> .dll files in use by NT, but they all seemed reasonable.)
> *       Start the ADSM command line interface.
> *       Enter "regrest entire".
> (The regrest got one non-specific error message, ANS433.  But the
> summary at the end said "number of failures 0", so we assumed the error
> was for restoring the "current" user.)
> *       Reboot.
>
> Now the mystery:
>
> WinNT reboots just fine.  Everything seems to be there.  However, the
> problem is that NT does not use the restored profiles for the users, so
> their desktop customization is not active.  They users can sign on, and
> we can see that their desktop files got restored.  But the profiles are
> somehow disconnected from their owners.
>
> 1)  Anybody have any idea what went wrong here?
>
> 2)  Is there something wrong with the steps we used, given that we had
> no alternate partition or device to so a restore with?
>
>
> Just as an item of interest, we called Microsoft and asked how to
> reconnect them, and they were about as much help as usual-- said "why
> don't you just rebuild your desktop?" (translation - DUH).  That could
> be done for this workstation, but not for one of my servers with dozens
> of users, so I would appreciate any suggestions!



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end
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