Actually, an FAQ wouldn't be a bad idea.

Tim Pittson
pittson1 AT bwmail1.hcc DOT com
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From: owner-adsm-l
To: Multiple recipients of list ADSM-L
Subject: Redbooks
Date: Monday, February 19, 1996 9:44PM

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From: INTERNET.OWNERAD at SNADGATE


Date: 2/19/96 8:42PM


To: Jerry Lawson at TISDMAIL


*To: Multiple recipients of list ADSM-L at SNADGATE


Subject: Redbooks


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Maybe some of us should get together and write ADSM FOR DUMMIES





Jerry Lawson


________________________Forward Header________________________


Author: INTERNET.OWNERAD


Subject: Redbooks


02-19-96 08:42 PM





Paul, actually, the cost is not really to cover distribution.


Although the ITSO isn't in business to make money (the redbook


revenue does not come to us, but instead to the IBM marketing


office where the customer is supported, or the IBM development


group that makes the product we are writing about), there is a value


to the information and IBM did not want to, in general, give it away


for free.  I understand that the information in some of the redbooks


is useful for just getting various products to work together.


It isn't clear why customers should have to pay for this information.


Other books provide information which might be something a services


contract or consultant would provide; in those cases, it makes sense to


charge for the books.





We have put some of the redbooks on the new free multimedia ADSM CD-ROM


because we wanted to help make that package complete.  But any


redbook only CD-ROMS do have a cost (for example there is an AIX


redbook CD-ROM with some of the ADSM books on it, and there


are the rainbow collection CD-ROMS which have ADSM redbooks on it).





We are working to change the way the redbooks get to you.  We are


working on putting the books on the internet (with a way to charge


the books) so you don't have to order the books and wait for delivery.


We are also looking into volume discounts, and special offers


such as if you buy 5 you get one free....we don't want you not to


get the information because of the cost, but I don't think the


books will become free.





Try not to shoot the messenger.  I'm really just here to write


the books....there are many others that handle the distribution and


costs of the books.  I assure you that they have heard input from


us that some folks were upset that the books which were previously


free are now charged for...gosh I do believe my append sounds too


defensive.  I didn't mean for it to sound that way....just trying to


be honest with what's happening....


Thanks,


Cyndie Behrens


ITSO - San Jose


cbehrens AT vnet.ibm DOT com





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