- 1. [Networker] EMC Support Question (score: 1)
- Author: "Clark, Patti" <Clarkp AT OSTI DOT GOV>
- Date: Thu, 29 Mar 2007 11:27:47 -0400
- Does anyone have contact information for someone at EMC that I can send snail mail to? I seem to be unable to get anywhere via PowerLink or phone support. Patti Clark Unix System Administrator - RHCT
- /lists/html/Networker/2007-03/msg00323.html (9,838 bytes)
- 2. Re: [Networker] EMC Support Question (score: 1)
- Author: Stan Horwitz <stan AT TEMPLE DOT EDU>
- Date: Thu, 29 Mar 2007 11:40:25 -0400
- Does anyone have contact information for someone at EMC that I can send snail mail to? I seem to be unable to get anywhere via PowerLink or phone support. Have you tried support AT emc DOT com ? If I
- /lists/html/Networker/2007-03/msg00324.html (10,149 bytes)
- 3. Re: [Networker] EMC Support Question (score: 1)
- Author: "Clark, Patti" <Clarkp AT OSTI DOT GOV>
- Date: Thu, 29 Mar 2007 12:22:08 -0400
- I have been unable to get our contract information straightened out. We are a small office in one location in DOE. I'd been provided with 2 site ids on PowerLink neither of which has any contract in
- /lists/html/Networker/2007-03/msg00326.html (11,623 bytes)
- 4. Re: [Networker] EMC Support Question (score: 1)
- Author: Matthew Huff <mhuff AT OX DOT COM>
- Date: Thu, 29 Mar 2007 12:34:09 -0400
- We are having the same issues with Powerlink and our EMC contracts. Both with our Legato, Email Xtender and with our EMC hardware/software. It's a mess. New Site IDs are popping up, contracts that ha
- /lists/html/Networker/2007-03/msg00327.html (13,041 bytes)
- 5. Re: [Networker] EMC Support Question (score: 1)
- Author: stelling AT ALBANY DOT EDU
- Date: Thu, 29 Mar 2007 14:18:02 -0400
- We are also experiencing extreme difficulty with EMC/Powerlink and the management of our Networker licenses. We have been attempting to address this issue with EMC for the past 8-10 weeks with no sol
- /lists/html/Networker/2007-03/msg00328.html (10,525 bytes)
- 6. Re: [Networker] EMC Support Question (score: 1)
- Author: Fazil Saiyed <fazil.saiyed AT ANIXTER DOT COM>
- Date: Fri, 30 Mar 2007 09:00:47 -0400
- Hello, That is unusuall, i dont have any problems getting EMC support or case\questions answered, actually, EMC support on Networker is good enough. 877-534-2867 choose the appropriate options at the
- /lists/html/Networker/2007-03/msg00330.html (9,814 bytes)
- 7. Re: [Networker] EMC Support Question (score: 1)
- Author: Matthew Huff <mhuff AT OX DOT COM>
- Date: Fri, 30 Mar 2007 09:20:01 -0400
- Fazil, The problem isn't with the actual support calls, rather it's with the support infrastructure. The support contract system is a mess since they migrated from Legato -> EMC. I've been working si
- /lists/html/Networker/2007-03/msg00331.html (10,904 bytes)
- 8. Re: [Networker] EMC Support Question (score: 1)
- Author: Librado Pamintuan <LPamintuan AT REGINA DOT CA>
- Date: Fri, 30 Mar 2007 10:14:02 -0600
- Here's my recent round about experience. We have a DELL/EMC AX100i storage array. I was told before by Tech. support that I can access the support site thru the 'new and combined' site 'EMC PowerLink
- /lists/html/Networker/2007-03/msg00339.html (13,580 bytes)
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