- 1. TSM support issues (score: 1)
- Author: Thomas Denier <Thomas.Denier AT MAIL.TJU DOT EDU>
- Date: Fri, 31 Jan 2003 11:51:35 -0500
- We have a 4.2.3.2 TSM server running under OS/390. We expect to add more TSM clients, and the workloads on two other mainframe applicatios are increasing. The mainframe is already short of real memor
- /usr/local/webapp/mharc-adsm.org/html/ADSM-L/2003-01/msg01376.html (12,031 bytes)
- 2. Re: TSM support issues (score: 1)
- Author: John Naylor <john.naylor AT SCOTTISH-SOUTHERN.CO DOT UK>
- Date: Fri, 31 Jan 2003 17:21:42 +0000
- Thomas, Agree support is not all it could be but I think your management could be usefully employed in talking to IBM management, to get your unacceptable support improved. Unfortunately my experienc
- /usr/local/webapp/mharc-adsm.org/html/ADSM-L/2003-01/msg01384.html (13,845 bytes)
- 3. Re: TSM support issues (score: 1)
- Author: Andrew Raibeck <storman AT US.IBM DOT COM>
- Date: Fri, 31 Jan 2003 10:53:20 -0700
- Thomas, I hear your frustration, and I am very sorry that you are having these problems. We are well aware of the issues involving code quality and support response times, and are continually working
- /usr/local/webapp/mharc-adsm.org/html/ADSM-L/2003-01/msg01386.html (13,625 bytes)
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