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References: [ +subject:/^(?:^\s*(re|sv|fwd|fw)[\[\]\d]*[:>-]+\s*)*SLA\'s\s*$/: 2 ]

Total 2 documents matching your query.

1. SLA's (score: 1)
Author: "Gill, Geoffrey L." <GEOFFREY.L.GILL AT SAIC DOT COM>
Date: Thu, 27 Jun 2002 11:57:35 -0700
Hello all, I'm wondering if those of you who have some basic service level agreements in place can send me copies of them. Can you believe it, we're actually trying to force anyone using/wanting to u
/usr/local/webapp/mharc-adsm.org/html/ADSM-L/2002-06/msg01074.html (10,635 bytes)

2. Re: SLA's (score: 1)
Author: "Seay, Paul" <seay_pd AT NAPTHEON DOT COM>
Date: Fri, 28 Jun 2002 21:52:58 -0400
Typically, a Service Level Agreement says what Service Level Objectives you will provide to your customer if the use your system, nothing to do with them justifying usage. What you want is a document
/usr/local/webapp/mharc-adsm.org/html/ADSM-L/2002-06/msg01114.html (10,504 bytes)


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