TSM Client in Windows 7 64-Bits

**yagoms0a** · 11-20-2012, 12:15 AM

Greetings All,
I have an issue with running TSM clients on windows 7 64-bits OS. It requires the administrative right to run it. How to fix this? My version is 5.5.0.0. provided that windows 7 cannot use windows xp on comapitibility version. It uses upto windows Vista.

**domino** · 11-20-2012, 05:27 AM

5.5.0.0 isn't supported
http://www-01.ibm.com/support/docvie...client_windows

You should be use 6.2.4.x or higher

**yagoms0a** · 11-20-2012, 06:26 AM

Does it matter what version my server is? can Client 6.2.4.x connect to TSM server 5.5.1?

**smajl** · 11-20-2012, 06:52 AM

Windows 7 is supported already by 5.5 client (not neccessary 6.x client but:

Windows 7, all editions (except Automated System Recovery (ASR)), all SPs supported. Client level 5.5.2.12 or higher required.

see http://www-01.ibm.com/support/docvie...id=swg21197133

**yagoms0a** · 11-20-2012, 07:02 AM

Actually, 5.5.0 works fine but it needs Administrive Privilege to run. Will upgrading to TSM client 5.5.2.12 or higher fix the issue?
all of my user are not granted Administrive Privilege on OS.

**domino** · 11-20-2012, 10:23 AM

Originally Posted by yagoms0a

Does it matter what version my server is? can Client 6.2.4.x connect to TSM server 5.5.1?

yes
http://www-01.ibm.com/support/docvie...id=swg21053218

**domino** · 11-20-2012, 10:28 AM

Originally Posted by yagoms0a

Actually, 5.5.0 works fine but it needs Administrive Privilege to run. Will upgrading to TSM client 5.5.2.12 or higher fix the issue?
all of my user are not granted Administrive Privilege on OS.

http://pic.dhe.ibm.com/infocenter/ts..._consider.html

**yagoms0a** · 11-22-2012, 06:49 AM

Originally Posted by domino

yes
http://www-01.ibm.com/support/docvie...id=swg21053218

I installed TSM client 6.2.4.2 but I got a message saying :Unknown system error. Please check the TSM error log for any additional information
Please advice

**domino** · 11-22-2012, 08:58 AM

Originally Posted by yagoms0a

I installed TSM client 6.2.4.2 but I got a message saying :Unknown system error. Please check the TSM error log for any additional information
Please advice

Please check the TSM error log for any additional information ... and put the output here

**yagoms0a** · 11-24-2012, 02:38 AM

Originally Posted by domino

Please check the TSM error log for any additional information ... and put the output here

This is what was written to the log
11/24/2012 10:29:34: ANS5179E TSM is unable to continue. Exiting program.IMBase (Constructor): Dsmagent exited with code: -1
11/24/2012 10:33:12: ANS5179E TSM is unable to continue. Exiting program.

**domino** · 11-24-2012, 06:39 AM

http://www-01.ibm.com/support/docvie...id=swg21469110

**yagoms0a** · 12-18-2012, 12:55 AM

I have an issue with MApped drives only. Mapped drives are listed under network tab when login as lcal administrator but I can not see them when login as a normal user. Another issue is I cannot select the compatibility mode for OS earlier than Windows Vista.
Please help my operation is down
my email is mohammed.yagoub@gmail.com

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