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  1. #1
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    Default Hyper-V-Backup fails for Windows 2008 R2 Hyper-V Guest

    Hi everyone,

    I need some inspiration on a problem occuring at one of our customers sites. I am searching on Google and on the IBM site for some time now with no result.

    I have installed TSM Client 6.3.0.18 64bit on an Windows 2008 Hyper-V-Host. I can backup all Hyper-V guests running on this host - expect of one.

    The Hyper-V guest "astarix" comes up with an VSS error when running "backup vm". Astarix is an Windows 2008 R2 system. It has on 50GB disk C: with 10GB free on it. The storage on which the virtual machine resides has about 500GB free space. Vssadmin list writers on astarix and also the Hyper-V-Host did not show any problems. Creating/deleting a snapshot for astarix from the Hyper-V-Console works. Backing up other Hyper-V guests works. This includes Windows 2003 and also other Windows 2008 Systems. I also tried TSM client 6.4.0.0. Same error message.

    Here is the content from the error log and the dsmc output.

    DSMC Output
    Code:
    C:\Program Files\Tivoli\TSM\baclient>dsmc backup vm -vmlist=astarix -vmbackup
    type=HyperVFull
    IBM Tivoli Storage Manager
    Command Line Backup-Archive Client Interface
      Client Version 6, Release 4, Level 0.0
      Client date/time: 12/04/2012 08:52:47
    (c) Copyright by IBM Corporation and other(s) 1990, 2012. All Rights Reserved.
    
    Node Name: hypervcluster
    Session established with server TSM_SERVER1: Windows
      Server Version 6, Release 3, Level 0.0
      Server date/time: 12/04/2012 08:52:47  Last access: 12/04/2012 08:52:23
    
    Backup VM command started.  Total number of virtual machines to process: 1
    
    Starting Full VM backup of Virtual Machine 'astarix'
    
    ANS1959I Removing previous incomplete group '\astarix' Id:0-45707120
    ANS1062E Only a single image may be selected when a destination is entered.
    
    
    
    ANS9301E Full VM backup of Virtual Machine 'astarix' failed with RC 109
    
    
    ANS1062E Only a single image may be selected when a destination is entered.
    
    
    
    Backup VM command complete
    Total number of virtual machines backed up successfully: 0
    Total number of virtual machines failed: 1
    Total number of virtual machines processed: 1

    errorlog content
    Code:
    12/04/2012 08:52:32 ANS9301E Full VM backup of Virtual Machine 'astarix' failed with RC 109
    12/04/2012 08:52:32 ANS1062E Only a single image may be selected when a destination is entered.*
    
    
    
    
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : AddFileToRequest
    * *TSM function * * *: ClusterPrepareSharedVolumeForBackup() for drive 'h:\Storage\Volume8\' returned 0
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\winnt\vssreq.cpp (5296)*
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : AddFileToRequest
    * *TSM function * * *: ClusterPrepareSharedVolumeForBackup() for drive 'h:\Storage\Volume8\' returned 0
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\winnt\vssreq.cpp (5296)*
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : AddFileToRequest
    * *TSM function * * *: ClusterPrepareSharedVolumeForBackup() for drive 'h:\Storage\Volume8\' returned 0
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\winnt\vssreq.cpp (5296)*
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : AddFileToRequest
    * *TSM function * * *: ClusterPrepareSharedVolumeForBackup() for drive 'h:\Storage\Volume8\' returned 0
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\winnt\vssreq.cpp (5296)*
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : vssSaveManagedCapacityInfo
    * *TSM function * * *: Invalid parameter passed to function.
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\winnt\vssback.cpp (6953)*
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : vssSaveManagedCapacityInfo()
    * *TSM function * * *: can not save managed capacity
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\winnt\vssback.cpp (6464)*
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : baCreateLocalBackup
    * *TSM function * * *: VSS Create Local Backup Failed
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\ba\backsnap.cpp (2323)*
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : baProcessRequest
    * *TSM function * * *: VSS Create Local Backup failed
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\ba\incrdrv.cpp (7154)*
    12/04/2012 08:52:56 ANS1062E Only a single image may be selected when a destination is entered.*
    
    12/04/2012 08:52:56 ANS9301E Full VM backup of Virtual Machine 'astarix' failed with RC 109
    12/04/2012 08:52:56 ANS1062E Only a single image may be selected when a destination is entered.
    Any help is greatly apreciated
    Stefan

  2. #2
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    Default

    Quote Originally Posted by srzc View Post
    Hi everyone,

    I need some inspiration on a problem occuring at one of our customers sites. I am searching on Google and on the IBM site for some time now with no result.

    I have installed TSM Client 6.3.0.18 64bit on an Windows 2008 Hyper-V-Host. I can backup all Hyper-V guests running on this host - expect of one.

    The Hyper-V guest "astarix" comes up with an VSS error when running "backup vm". Astarix is an Windows 2008 R2 system. It has on 50GB disk C: with 10GB free on it. The storage on which the virtual machine resides has about 500GB free space. Vssadmin list writers on astarix and also the Hyper-V-Host did not show any problems. Creating/deleting a snapshot for astarix from the Hyper-V-Console works. Backing up other Hyper-V guests works. This includes Windows 2003 and also other Windows 2008 Systems. I also tried TSM client 6.4.0.0. Same error message.

    Here is the content from the error log and the dsmc output.

    DSMC Output
    Code:
    C:\Program Files\Tivoli\TSM\baclient>dsmc backup vm -vmlist=astarix -vmbackup
    type=HyperVFull
    IBM Tivoli Storage Manager
    Command Line Backup-Archive Client Interface
      Client Version 6, Release 4, Level 0.0
      Client date/time: 12/04/2012 08:52:47
    (c) Copyright by IBM Corporation and other(s) 1990, 2012. All Rights Reserved.
    
    Node Name: hypervcluster
    Session established with server TSM_SERVER1: Windows
      Server Version 6, Release 3, Level 0.0
      Server date/time: 12/04/2012 08:52:47  Last access: 12/04/2012 08:52:23
    
    Backup VM command started.  Total number of virtual machines to process: 1
    
    Starting Full VM backup of Virtual Machine 'astarix'
    
    ANS1959I Removing previous incomplete group '\astarix' Id:0-45707120
    ANS1062E Only a single image may be selected when a destination is entered.
    
    
    
    ANS9301E Full VM backup of Virtual Machine 'astarix' failed with RC 109
    
    
    ANS1062E Only a single image may be selected when a destination is entered.
    
    
    
    Backup VM command complete
    Total number of virtual machines backed up successfully: 0
    Total number of virtual machines failed: 1
    Total number of virtual machines processed: 1

    errorlog content
    Code:
    12/04/2012 08:52:32 ANS9301E Full VM backup of Virtual Machine 'astarix' failed with RC 109
    12/04/2012 08:52:32 ANS1062E Only a single image may be selected when a destination is entered.*
    
    
    
    
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : AddFileToRequest
    * *TSM function * * *: ClusterPrepareSharedVolumeForBackup() for drive 'h:\Storage\Volume8\' returned 0
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\winnt\vssreq.cpp (5296)*
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : AddFileToRequest
    * *TSM function * * *: ClusterPrepareSharedVolumeForBackup() for drive 'h:\Storage\Volume8\' returned 0
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\winnt\vssreq.cpp (5296)*
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : AddFileToRequest
    * *TSM function * * *: ClusterPrepareSharedVolumeForBackup() for drive 'h:\Storage\Volume8\' returned 0
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\winnt\vssreq.cpp (5296)*
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : AddFileToRequest
    * *TSM function * * *: ClusterPrepareSharedVolumeForBackup() for drive 'h:\Storage\Volume8\' returned 0
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\winnt\vssreq.cpp (5296)*
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : vssSaveManagedCapacityInfo
    * *TSM function * * *: Invalid parameter passed to function.
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\winnt\vssback.cpp (6953)*
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : vssSaveManagedCapacityInfo()
    * *TSM function * * *: can not save managed capacity
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\winnt\vssback.cpp (6464)*
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : baCreateLocalBackup
    * *TSM function * * *: VSS Create Local Backup Failed
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\ba\backsnap.cpp (2323)*
    12/04/2012 08:52:56 ANS5250E An unexpected error was encountered.
    * *TSM function name : baProcessRequest
    * *TSM function * * *: VSS Create Local Backup failed
    * *TSM return code * : 109
    * *TSM file * * * * *: ..\..\common\ba\incrdrv.cpp (7154)*
    12/04/2012 08:52:56 ANS1062E Only a single image may be selected when a destination is entered.*
    
    12/04/2012 08:52:56 ANS9301E Full VM backup of Virtual Machine 'astarix' failed with RC 109
    12/04/2012 08:52:56 ANS1062E Only a single image may be selected when a destination is entered.
    Any help is greatly apreciated
    Stefan
    Hi Stefan,

    Did you ever found a solution for this problem? I'm experiencing the same issue with some of my Hyper-V hosts. Only difference is that's its all VMs on the particular host.

    Br.

  3. #3
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    Default

    Hi Skakke,

    after the machine was moved to another Hyper-V-Host everything worked fine again. But the real "source" for the problem was never discovered. Unfortunally I did not have the possibility to test various things like restarting the Hyper-V-Host or moving the VM to another storage attached to the same Hyper-V-Host.

    If you find out something, please post.

    Stefan

  4. #4
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    Hi,

    Yes I actually found a solution for my issue. The problem was that some of my Hyper-V hosts had lost their ownership on some of the CSVs.

    Try running Get—ClusterSharedVolune | Get—ClusterOwnerNode

    and

    Set-ClusterOwnerNode -Owners "servers" -Resource "CSV name"

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