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  1. #1
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    Default Restore failed: storage volume is inaccessible

    Hi all,
    tried to restore a file from tape but endup with error saying that "storage volume is inaccessible"


    dsmc restore /TM/planfiles/plan.20120311.131713 /tmp/testrestore/


    ANS4035W File '/TM/planfiles/plan.20120311.131713' currently unavailable on server.

    ** Interrupted **
    ANS1114I Waiting for mount of offline media.



    on TSM server's actlog

    Code:
    >q actlog search=restore
    
    Date/Time                Message
    --------------------     ----------------------------------------------------------
    10/02/12   16:05:38      ANR0565W Retrieve or restore failed for session 72355 for
                              node LNX8 (Linux86). The storage volume
                              C00636 is inaccessible. (SESSION: 72355)
    and

    Code:
    >q volume C00636 f=d
    
                       Volume Name: C00636
                 Storage Pool Name: BKUP
                 Device Class Name: 3592H-C
                Estimated Capacity: 1.0 T
           Scaled Capacity Applied: 100
                          Pct Util: 93.1
                     Volume Status: Full
                            Access: Unavailable
            Pct. Reclaimable Space: 7.0
                   Scratch Volume?: Yes
                   In Error State?: No
          Number of Writable Sides: 1
           Number of Times Mounted: 5,991
                 Write Pass Number: 1
         Approx. Date Last Written: 03/23/12   16:25:36
            Approx. Date Last Read: 01/20/12   23:03:33
               Date Became Pending:
            Number of Write Errors: 0
             Number of Read Errors: 0
                   Volume Location:
    Volume is MVS Lanfree Capable : No
    Last Update by (administrator):
             Last Update Date/Time: 01/20/12   23:03:23
              Begin Reclaim Period:
                End Reclaim Period:
      Drive Encryption Key Manager: None
    How to troubleshoot this ?

    Thanks in advance!

  2. #2
    Moderator moon-buddy's Avatar
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    Default

    Is the tape physically in the library?

    If it is, do this: 'update libvol <library_name> <volume> access=reado (or readw).

    If the tape is outside the library, check it in with 'status=private' - see help 'checkin libvol'.
    Ed

  3. #3
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    Default

    Hi Ed,

    how do we check if it is inside library or not ?

    At AIX prompt, i got below with mtlib command
    Code:
    # mtlib -l /dev/lmcp0 -qI |grep C00636
    C00636 012C 00 20 04
    and in TSM, q vol returned the output but not the q libvol command, does this mean it is not in library ?

    Code:
    >q volume C00636
    
    Volume Name                  Storage         Device         Estimated       Pct      Volume
                                 Pool Name       Class Name      Capacity      Util      Status
    ------------------------     -----------     ----------     ---------     -----     --------
    C00636                       BKUP          3592H-C            1.0 T      93.1       Full
    
    
    >q libvol IBM3494-05A C00636
    ANR2034E QUERY LIBVOLUME: No match found using this criteria.
    ANS8001I Return code 11.

  4. #4
    Moderator moon-buddy's Avatar
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    If it is inside the library, q libvol should show it. Do an audit of the library to make sure - 'audit library <library_name> checkl=barcode'
    Last edited by moon-buddy; 10-03-2012 at 08:07 AM.
    Ed

  5. #5
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    Default

    Hi Ed,

    to audit the library, should all the sessions and processess be cancelled ?
    Right now there are lots of backups running so just wondering if TSM needs be quiet during the audit process

  6. #6
    Moderator moon-buddy's Avatar
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    Quote Originally Posted by unixandtsm View Post
    Hi Ed,

    to audit the library, should all the sessions and processess be cancelled ?
    Right now there are lots of backups running so just wondering if TSM needs be quiet during the audit process
    The library should be idle to run an audit to get fast and accurate results.
    Ed

  7. #7
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    Default

    If you have automated library with barcode scanner you can:
    checkin IBM3494-05A search=yes vollist=C00636 checklabel=barcode

  8. #8
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    No response to this
    Last edited by rallingham; 10-04-2012 at 12:47 PM. Reason: The response was redundant

  9. #9
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    Quote Originally Posted by smajl View Post
    If you have automated library with barcode scanner you can:
    checkin IBM3494-05A search=yes vollist=C00636 checklabel=barcode
    Hi smajl,

    will this checkin the volume if it is present in the library ?
    or
    just check if the volume is present in the library ?

  10. #10
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    if it doens't work move (physically) the volume out of library into I/O slots (bulk) and run
    checkin IBM3494-05A search=bulk vollist=C00636 status=private

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