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  1. #1
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    Default TS3310 connection issues

    I hope someone can help me with this because I have been banging my head against the desk for the past couple of hours and can't figure it out.

    I was turning my old server back on and connecting everything to get backups back up and running, after a failed upgrade attempt to a new server, as I have done once in the past few weeks with no issues, and low and behold the library driver failed to load on startup. I used the wizard that popped up and it appeared to load the driver without issue.
    I was attempting to perform some replication after restarting the old server and noticed that the drives were not loading tapes. I did the usual
    q drive
    q library
    etc......and everything appeared to be fine, up, online, and defined. After further investigation I noticed that the TSM name was not as it was supposed to be lb2.1.0.2 vs lb1.1.0.2, mt2.0.0.2 vs mt1.0.0.2, mt3.0.0.2 vs mt2.0.0.2, etc...

    mt2.0.0.2 2 0 0 2 F09E8ED000 500308C09E8ED001 LTO IBM ULT3580-TD4 A239
    lb2.1.0.2 2 1 0 2 000001313693_LLA 500308C09E8ED001 LIBRARY IBM 3576-MTL 587G
    mt3.0.0.2 3 0 0 2 F09E8ED090 500308C09E8ED091 LTO IBM ULT3580-TD4 A239
    mt2.0.0.3 2 0 0 3 F09E8ED004 500308C09E8ED005 LTO IBM ULT3580-TD4 A239

    At this point I figured I needed to delete and redefine the library and drives.
    Simple process 1,2,3, right! Apparently not on my watch.
    I am learning as I go, more or less, with this system but the following is what I did and the results are the reasons why I am writing this now.

    First I deleted the library and drives. No Problem there.
    I then attempted to redefine the library (first error)

    tsm: LSTIVOLI>define path LSTIVOLI TS3310 srctype=server desttype=library device=lb1.1.0.2
    ANR8418E DEFINE PATH: An I/O error occurred while accessing library TS3310.
    ANS8001I Return code 15.

    discovered work around for that while reading other forums

    tsm: LSTIVOLI>define path LSTIVOLI TS3310 srctype=server desttype=library device=lb1.1.0.2 online=no
    ANR1720I A path from LSTIVOLI to TS3310 has been defined.

    tsm: LSTIVOLI>upd path LSTIVOLI TS3310 srctype=server desttype=library online=yes
    ANR1722I A path from LSTIVOLI to TS3310 has been updated.

    At this point I thought I was in the clear due to my results from Q path

    tsm: LSTIVOLI>q path

    Source Name Source Type Destination Destination On-Line
    Name Type
    ----------- ----------- ----------- ----------- -------
    LSTIVOLI SERVER TS3310 LIBRARY Yes

    Success..........Then this happened at the next step

    tsm: LSTIVOLI>define drive TS3310 LTO4-1
    ANR8444E DEFINE DRIVE: Library TS3310 is currently unavailable.
    ANS8001I Return code 14.

    And now I have no idea where to go next. I have exhausted what little know-how I have and everything else (the documentation out there) make it out to be just 1,2,3, and you're done.

    If anybody has any ideas, I am willing to give them a shot.

    Details of server and Library are as follows;
    Windows 2003 x64 Server
    TSM 5.5.3
    Total Storage 3576 modular tape library, with 2 extension units,
    with 3 drives.
    Updated driver for tape library to 6.2.1.7, even though it was showing the correct revision, after the issues started.

    FYI. Everything worked a week ago without a single issue and multiple restarts for well over a year.

  2. #2
    Moderator Harry_Redl's Avatar
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    Default

    Hello,

    it seems your library is at
    Code:
    lb2.1.0.2 2 1 0 2 000001313693_LLA 500308C09E8ED001 LIBRARY IBM 3576-MTL 587G
    and you are trying to define the path
    Code:
    device=lb1.1.0.2
    Can this be the problem? show us the output from "tsmdlst.exe" (Program Files\Tivoli\TSM\console)

    Harry

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  4. #3
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    Default

    Thanks Harry, you hit the nail on the head.
    I thought the paths always had to be defined the same as they were, that was the mis-information that I had received from the old TSM admin.
    I see now that the output of the tsmdlst file is what needs to be used to define the new paths.
    Everything worked instantaneously when this was corrected.

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