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  1. #1
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    Default TDP for VE 6.3 - ANS9365E VMware vStorage API error, API RC 60, TSM RC 115

    We are experiencing frequent "Operation timed out" and "Cannot create a quiesced snapshot because the create snapshot operation exceeded the time limit for holding off I/O in the frozen virtual machine" error messages on different VMs and different data mover nodes.
    TSM server OS: Windows 2008R2. Any suggestions for the corrective action is highly appreciated.

    Storage Management Server for Windows: Version 6.3.1
    TDP for VE: Version 6.3
    VMware vCenter Server: Version 5.0.0
    vSphere Client: Version 5.0.0

    Here are dsmerror log details:

    08/28/2012 23:02:39 ANS9365E VMware vStorage API error.
    TSM function name : visdkWaitForTask
    TSM file : vmvisdk.cpp (3749)
    API return code : 60
    API error message : Operation timed out.
    08/28/2012 23:02:39 ANS9365E VMware vStorage API error.
    TSM function name : visdkWaitForTask
    TSM file : vmvisdk.cpp (3754)
    API return code : 60
    API error message : Operation timed out.
    08/28/2012 23:02:39 ANS5250E An unexpected error was encountered.
    TSM function name : vmVddkFullVMOpenVMDKs
    TSM function : snapMoRefP is null
    TSM return code : 115
    TSM file : vmbackvddk.cpp (7436)
    08/28/2012 23:02:41 ANS4148E Full VM backup of Virtual Machine 'ClkidactSQL1-vm' failed with RC 115

    08/28/2012 23:18:17 ANS1512E Scheduled event 'VM-DAILY-INCR-1' failed. Return code = 12.


    08/24/2012 21:50:31 ANS9365E VMware vStorage API error.
    TSM function name : visdkWaitForTask
    TSM file : vmvisdk.cpp (3749)
    API return code : 60
    API error message : Cannot create a quiesced snapshot because the create snapshot operation exceeded the time limit for holding off I/O in the frozen virtual machine.
    08/24/2012 21:50:31 ANS9365E VMware vStorage API error.
    TSM function name : visdkWaitForTask
    TSM file : vmvisdk.cpp (3754)
    API return code : 60
    API error message : Cannot create a quiesced snapshot because the create snapshot operation exceeded the time limit for holding off I/O in the frozen virtual machine.
    08/24/2012 21:50:31 ANS5250E An unexpected error was encountered.
    TSM function name : vmVddkFullVMOpenVMDKs
    TSM function : snapMoRefP is null
    TSM return code : 115
    TSM file : vmbackvddk.cpp (7436)
    08/24/2012 21:50:35 ANS4148E Full VM backup of Virtual Machine 'Clkaxiass1-vm' failed with RC 115

    08/24/2012 23:15:07 ANS1512E Scheduled event 'VM-WEEKLY-INCR-FR-1' failed. Return code = 12.

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