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  1. #1
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    Default Restore failed with ANS4035W File currently unavailable on server

    Hi all,

    I tried to restore of file from BA client and endup with following error message
    Code:
    ANS4035W File 'file_name' currently unavailable on server.
    How to troubleshoot this issue.
    Thanks in adavance!

  2. #2
    Senior Member Trident's Avatar
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    Hi,

    Check if you have unavailable volumes

    q vol acc=unav

    upd vol VOLNAME acc=readwr

    Check for damaged volumes

    show damaged STGNAME

    audit vol VOLNAME


    Resolve these errors, and try again.
    -= Trident =-

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  4. #3
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    Thank you Trident for very detailed explanation on how to solve this issue.

    as there are many volumes in unavailable state, i am wondering if there any way to find the volume related to this specific restore only ?
    so that i can follow above process and restore files quickly.

  5. #4
    Senior Member Trident's Avatar
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    It should be listed in the actlog. If you got a session_id to look for, try this


    q actlog se=': session_id begind=-2




    Are the volumes tapes or files?

    Quick an dirty fix

    upd vol * acc=readwr whereacc=unav

    This will update all volumesthat are unavailable. After this, try the restore and look in the actlog for errors


    For tapevolumes, you may have to fix your library first, then run audit library checklabel=barcode

    Then, update volumes to readwrite.
    -= Trident =-

  6. #5
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    Hi Trident,

    is there any way to find the session number for this restore ? i couldn't find the info on the client so not sure how exactly to check actlog .


    volumes are tapes (both 3590 and 3592 type)

  7. #6
    Senior Member Trident's Avatar
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    Hi,

    q actlog se=restore (hopefully there is not to many of those)

    If you are not sure, then reset all of them, and see which one that goes 'unavailable' when the restore job is restarted.

    Could try to search for unavailable in the actlog.

    q actlog se=unavailable begind=-1
    -= Trident =-

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