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  1. #1
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    Default Can't start TSM server

    Hello guys,

    I have a problem with starting TSM server 5.3.2.

    TSM stopped working and I can not figure out what the problem is.

    Tivoli Storage Manager for Windows
    Version 5, Release 3, Level 2.0

    Licensed Materials - Property of IBM

    (C) Copyright IBM Corporation 1990, 2004.
    All rights reserved.
    U.S. Government Users Restricted Rights - Use, duplication or disclosure
    restricted by GSA ADP Schedule Contract with IBM Corporation.

    ANR4726I The ICC support module has been loaded.
    ANR0990I Server restart-recovery in progress.
    ANR0200I Recovery log assigned capacity is 12148 megabytes.
    ANR0201I Database assigned capacity is 11956 megabytes.
    ANR0306I Recovery log volume mount in progress.
    ANR0287W Contents of the page shadow file dbpgshdw.bdt are not valid.
    ANR0285I Database page shadowing started using file dbpgshdw.bdt.
    ANR0353I Recovery log analysis pass in progress.
    ANR0354I Recovery log redo pass in progress.
    ANR0355I Recovery log undo pass in progress.
    Entering exception handler.
    Leaving exception handler.

    Thank you!

  2. #2
    Senior Member cwilloug's Avatar
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    Default

    Window's? AIX? Any other error or log messages?

  3. #3
    Moderator chad_small's Avatar
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    Looks like the log is corrupt. Did you have it mirrored? If not and it's Windows you probably need to restore the DB to recover the server. If it's AIX you can try a couple things to see if the data was actually lost or it's a filesystem issue.
    Chad Small
    IBM Certified Deployment Professional
    chadsmal@gmail.com
    http://www.tsmadmin.com

  4. #4
    Senior Member cwilloug's Avatar
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    My coffee hadn't kicked in yet this morning.....

  5. #5
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    Thanks for your answers!

    OS: Windows Server 2003 R2

    Windows Event Viewer -> Application: Source: ADMSServer - A TSM Server has been successfully started.

    When i try to enter with my username in TSM CMD and TSM CONSOLE MESSAGES:

    ANS1017E Session rejected: TCP/IP connection failure
    ANS8023E Unable to establish session with server.

    ANS8002I Highest return code was -50.

    The Server stoped working on 17.08 and Daily Report shows the same message.

    Can you tell me where to see the other error messages ?

  6. #6
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    I'm stuck on...

    C:\Program Files\Tivoli\tsm\server>dsmserv.exe restore db
    ANR0900I Processing options file C:\Program Files\Tivoli\tsm\server\dsmserv.op
    t.
    ANR7800I DSMSERV generated at 11:34:40 on Sep 27 2005.

    Tivoli Storage Manager for Windows
    Version 5, Release 3, Level 2.0

    Licensed Materials - Property of IBM

    (C) Copyright IBM Corporation 1990, 2004.
    All rights reserved.
    U.S. Government Users Restricted Rights - Use, duplication or disclosure
    restricted by GSA ADP Schedule Contract with IBM Corporation.

    ANR4726I The ICC support module has been loaded.
    ANR8200I TCP/IP driver ready for connection with clients on port 1500.
    ANR0200I Recovery log assigned capacity is 12148 megabytes.
    ANR0201I Database assigned capacity is 11956 megabytes.
    ANR0306I Recovery log volume mount in progress.
    ANR4620I Database backup series 483 operation 0 device class TAPEDEV.
    ANR4622I Volume 1: A00094L3.
    ANR4636I Starting roll-forward database restore.
    ANR8300E I/O error on library ARMLIB (OP=8401C058, CC=314, KEY=FF, ASC=FF,
    ASCQ=FF,
    SENSE=**NONE**,
    Description=The source slot or drive was empty in an
    attempt to move a volume). Refer to Appendix D in the 'Messages' manual for
    recommended action.
    ANR8312E Volume A00094L3 could not be located in library ARMLIB.
    ANR1402W Mount request denied for volume A00094L3 - volume unavailable.
    ANR4578E Database backup/restore terminated - required volume was not mounted.
    ANR1794W TSM SAN discovery is disabled by options.

    Can you give me some advice ?

  7. #7
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    Check if the volume A00094L3 is available in the library ARMLIB. try to mount it manually.

  8. #8
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    is it running on a cluster?

    had something quite similar.
    when doing a restore db command the tsm started with hardware ip instead of tsm package ip.
    thats why it could not get the tape.

    setting hla=hardwareip on the library manager solved it.

  9. #9
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    Now i'm on...

    C:\Program Files\Tivoli\tsm\server>dsmserv restore db
    ANR0900I Processing options file C:\Program Files\Tivoli\tsm\server\dsmserv.op-
    t.
    ANR7800I DSMSERV generated at 11:34:40 on Sep 27 2005.

    Tivoli Storage Manager for Windows
    Version 5, Release 3, Level 2.0

    Licensed Materials - Property of IBM

    (C) Copyright IBM Corporation 1990, 2004.
    All rights reserved.
    U.S. Government Users Restricted Rights - Use, duplication or disclosure
    restricted by GSA ADP Schedule Contract with IBM Corporation.

    ANR4726I The ICC support module has been loaded.
    ANR8200I TCP/IP driver ready for connection with clients on port 1500.
    ANR0200I Recovery log assigned capacity is 12148 megabytes.
    ANR0201I Database assigned capacity is 11956 megabytes.
    ANR0306I Recovery log volume mount in progress.
    ANR4620I Database backup series 483 operation 0 device class TAPEDEV.
    ANR4622I Volume 1: A00094L3.
    ANR4636I Starting roll-forward database restore.
    ANR8772I Moving volume A00094L3 from drive DR00 to slot 4115 in library ARMLIB.A
    NR8337I LTO volume A00094L3 mounted in drive DR00 (mt1.0.0.1).
    ANR1363I Input volume A00094L3 opened (sequence number 1).
    ANR4638I Restore of backup series 483 operation 0 in progress.
    ANR4639I Restored 423744 of 1538796 database pages.
    ANR4639I Restored 809920 of 1538796 database pages.
    ANR4639I Restored 1201280 of 1538796 database pages.
    ANR4639I Restored 1451072 of 1538796 database pages.
    ANR0478W Session request refused. Server is running in standalone mode.
    ANR4639I Restored 1467648 of 1538796 database pages.
    ANR4639I Restored 1481856 of 1538796 database pages.
    ANR4639I Restored 1499328 of 1538796 database pages.
    ANR4639I Restored 1516480 of 1538796 database pages.
    ANR4639I Restored 1529664 of 1538796 database pages.
    ANR4640I Restored 1538796 pages from backup series 483 operation 0.
    ANR4641I Sequential media log redo pass in progress.
    ANR4643I Processed 4096 log records.
    ANR4643I Processed 8192 log records.
    ANR4643I Processed 12288 log records.
    ANR4643I Processed 16384 log records.
    ANR4643I Processed 20480 log records.
    ANR4643I Processed 24576 log records.
    ANR4643I Processed 28672 log records.
    ANR1364I Input volume A00094L3 closed.
    ANR0354I Recovery log redo pass in progress.
    ANR4643I Processed 4096 log records.
    ANR4643I Processed 8192 log records.
    ANR4643I Processed 12288 log records.
    ANR4643I Processed 16384 log records.
    ANR4643I Processed 20480 log records.
    ANR9999D logread.c(627): ThreadId<0> log rec hdr bad magic, page=2005,
    recLeft=0, scanLsn=156229.213.2761
    ANR9999D ThreadId<0> issued message 9999 from: <-10587268 outDiagf()+168
    <-00129410 Unknown <-44393939 Unknown
    ANR9999D logread.c(63: ThreadId<0> Scan LSN 156229.213.2761 does not match
    rec hdr LSN 68719477346.69.3418.
    ANR9999D ThreadId<0> issued message 9999 from: <-10587268 outDiagf()+168
    <-00129420 Unknown <-44393939 Unknown
    ANR0315E LOG SCAN ERROR encountered. The recovery log is unusable and the
    server is unable to continue.
    ANR7836S Server initialization terminated.
    ANR7837S Internal error LOGREAD456 detected.

    ANR9999D ThreadId<0> issued message 7837 from: <-10586D80 outMsgf()+20
    <-10007162 pkAbort()+a2 <-10301C3C logReadNext()+2ec <-101C94E3 IcLogMediaRedo-
    ()+d3 <-101DEE02 IcRollForward()+372
    ANR1794W TSM SAN discovery is disabled by options.

    This application has requested the Runtime to terminate it in an unusual way.
    Please contact the application's support team for more information.

    C:\Program Files\Tivoli\tsm\server>

  10. #10
    Moderator moon-buddy's Avatar
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    Any previous backup of the database that you can use aside from A00094L3?
    Ed

  11. #11
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    How can I see which tapes contain backups ?

    In Volhist.out only A00094L3 is presented like BACKUPFULL.

    2012/08/09 07:02:26 BACKUPFULL 483 0 1 TAPEDEV A00094L3

  12. #12
    Moderator Harry_Redl's Avatar
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    Hi,

    when using "dsmserv restore db", you are running "rollforward" restore - so the DB is restored and existing recovery log is applied - as your log seems to be corrupted, it is not what you want.
    You need to run point-in-time restore using:
    "dsmserv restore db todate=XYZ"
    You lose ALL the transactions made after the last DB backup as the recovery log will be formatted during the process.

    Hope it helps

    Harry

  13. The Following User Says Thank You to Harry_Redl For This Useful Post:

    masterixx (09-27-2012)

  14. #13
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    Big thanks to Harry!

    Your solution worked like a charm. Thank you!

    Thanks to all!!!

  15. #14
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    Quote Originally Posted by Harry_Redl View Post
    Hi,

    when using "dsmserv restore db", you are running "rollforward" restore - so the DB is restored and existing recovery log is applied - as your log seems to be corrupted, it is not what you want.
    You need to run point-in-time restore using:
    "dsmserv restore db todate=XYZ"
    You lose ALL the transactions made after the last DB backup as the recovery log will be formatted during the process.

    Hope it helps

    Harry
    mannnnn harry you are genius man you saved my day thanks a lotttt

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