FBSS7052E Timed out waiting for back up block

[titos97]

Hi Just wondering anyone have any clue on that ?
OS : windows server 2003 sp2
Fastback : 6.1.0.0
Raid 1

when i trying to run a full snapshot on C volume , snapshot aborated with following error FBSS7052E Timed out waiting for back up block . Please check the attachemet .

Thanks
Mohammad

[mantsm]

Hi Mohammad,
Fastback server is installed on the same server and are you trying to backup the same C: drive.Check the below link ..
http://www-01.ibm.com/support/docvie...id=swg21432779

Regards,
Mani

[titos97]

Thanks for your reply .

Fast Back server not installed on the same server i am backing up . server installed xyz223 & client xyz208 & xyz 210 . problem with xyz 208 which casuing the TIMEout issue.

i think i trace the problem its due to bad sector on harddrive & bad blocks on array . which causing the fastback to timeout while reading these sectors .

================================================== ========================================
[Apr 20 17:39:23:906]( f24)--->E14.DAS_IF : DI_ReadBlock: Failed in reading sector [434419] Error [1117]
[Apr 20 17:39:32:187]( f24)--->E14.DAS_IF : DI_ReadBlock: Failed in reading sector [434420] Error [1117]
[Apr 20 17:39:40:468]( f24)--->E14.DAS_IF : DI_ReadBlock: Failed in reading sector [434421] Error [1117]
[Apr 20 17:39:48:750]( f24)--->E14.DAS_IF : DI_ReadBlock: Failed in reading sector [434422] Error [1117]
================================================== =========================================

Now problem is changing Hard drive will may resolve the TIMEout issue but to get rid of badblocks i might to reinstall os & recreate array.
Please check the attachement for more details .