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  1. #1
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    Default Client Backup Not Working

    I have a client that is not backing up. I have checked the logs and they do not provide me with any informative information as to why the backup is failing. I would appreciate any help on this. The schedule stops and starts about 10 times but nothing ever gets backed up. I have gone thru the forum but I did not find any information to give me a good place to start looking for the problem.

    Thanks,
    J


    Edit: here is what the log says....

    ANR0406I Session 984 started for node SERVER (WinNT) (Tcp/Ip Server.local(3102)). (SESSION: 984) Jun 23, 2011 4:10:20 PM
    ANR0403I Session 984 ended for node SERVER (WinNT). (SESSION: 984) Jun 23, 2011 4:10:20 PM
    ANR0406I Session 985 started for node SERVER (WinNT) (Tcp/Ip Server.local(3115)). (SESSION: 985) Jun 23, 2011 4:10:23 PM
    ANR0403I Session 985 ended for node SERVER (WinNT). (SESSION: 985) Jun 23, 2011 4:10:23 PM
    ANR0406I Session 1025 started for node SERVER (WinNT) (Tcp/Ip Server.local(3507)). (SESSION: 1025) Jun 23, 2011 10:10:31 PM
    ANR0403I Session 1025 ended for node SERVER (WinNT). (SESSION: 1025) Jun 23, 2011 10:10:31 PM
    ANR0406I Session 1026 started for node SERVER (WinNT) (Tcp/Ip Server.local(3510)). (SESSION: 1026) Jun 23, 2011 10:10:34 PM
    ANR0403I Session 1026 ended for node SERVER (WinNT). (SESSION: 1026) Jun 23, 2011 10:10:34 PM
    ANR0406I Session 1099 started for node SERVER (WinNT) (Tcp/Ip Server.local(4364)). (SESSION: 1099) Jun 24, 2011 4:10:43 AM
    ANR0403I Session 1099 ended for node SERVER (WinNT). (SESSION: 1099) Jun 24, 2011 4:10:43 AM
    ANR0406I Session 1100 started for node SERVER (WinNT) (Tcp/Ip Server.local(436). (SESSION: 1100) Jun 24, 2011 4:10:45 AM
    ANR0403I Session 1100 ended for node SERVER (WinNT). (SESSION: 1100) Jun 24, 2011 4:10:45 AM
    ANR0406I Session 1176 started for node SERVER (WinNT) (Tcp/Ip Server.local(1792)). (SESSION: 1176) Jun 24, 2011 10:10:54 AM
    ANR0403I Session 1176 ended for node SERVER (WinNT). (SESSION: 1176) Jun 24, 2011 10:10:54 AM
    ANR0406I Session 1177 started for node SERVER (WinNT) (Tcp/Ip Server.local(1797)). (SESSION: 1177) Jun 24, 2011 10:10:56 AM
    ANR0403I Session 1177 ended for node SERVER (WinNT). (SESSION: 1177) Jun 24, 2011 10:10:56 AM
    ANR0406I Session 1229 started for node SERVER (WinNT) (Tcp/Ip Server.local(1972)). (SESSION: 1229) Jun 24, 2011 4:11:05 PM
    ANR0403I Session 1229 ended for node SERVER (WinNT). (SESSION: 1229) Jun 24, 2011 4:11:05 PM
    ANR0406I Session 1230 started for node SERVER (WinNT) (Tcp/Ip Server.local(1976)). (SESSION: 1230) Jun 24, 2011 4:11:07 PM
    ANR0403I Session 1230 ended for node SERVER (WinNT). (SESSION: 1230) Jun 24, 2011 4:11:07 PM
    ANR0406I Session 1270 started for node SERVER (WinNT) (Tcp/Ip Server.local(2807)). (SESSION: 1270) Jun 24, 2011 9:35:15 PM
    ANR0403I Session 1270 ended for node SERVER (WinNT). (SESSION: 1270) Jun 24, 2011 9:35:15 PM
    ANR0406I Session 1271 started for node SERVER (WinNT) (Tcp/Ip Server.local(2814)). (SESSION: 1271) Jun 24, 2011 9:35:16 PM
    ANR0406I Session 1272 started for node SERVER (WinNT) (Tcp/Ip Server.local(282). (SESSION: 1272) Jun 24, 2011 9:35:23 PM
    ANR0480W Session 1271 for node SERVER (WinNT) terminated - connection with client severed. (SESSION: 1271) Jun 26, 2011 4:03:24 AM
    ANR0480W Session 1272 for node SERVER (WinNT) terminated - connection with client severed. (SESSION: 1272) Jun 26, 2011 4:03:24 AM
    ANR0406I Session 1829 started for node SERVER (WinNT) (Tcp/Ip Server.local(1083)). (SESSION: 1829) Jun 26, 2011 4:07:22 AM
    ANR0403I Session 1829 ended for node SERVER (WinNT). (SESSION: 1829) Jun 26, 2011 4:07:22 AM
    ANR0406I Session 1831 started for node SERVER (WinNT) (Tcp/Ip Server.local(111). (SESSION: 1831) Jun 26, 2011 4:08:20 AM
    ANR0403I Session 1831 ended for node SERVER (WinNT). (SESSION: 1831) Jun 26, 2011 4:08:20 AM
    ANR0406I Session 1832 started for node SERVER (WinNT) (Tcp/Ip Server.local(1119)). (SESSION: 1832) Jun 26, 2011 4:08:21 AM
    ANR0403I Session 1832 ended for node SERVER (WinNT). (SESSION: 1832) Jun 26, 2011 4:08:21 AM
    ANR0406I Session 1906 started for node SERVER (WinNT) (Tcp/Ip Server.local(2101)). (SESSION: 1906) Jun 26, 2011 10:08:18 AM
    ANR0403I Session 1906 ended for node SERVER (WinNT). (SESSION: 1906) Jun 26, 2011 10:08:18 AM
    ANR0406I Session 1907 started for node SERVER (WinNT) (Tcp/Ip Server.local(2107)). (SESSION: 1907) Jun 26, 2011 10:08:21 AM
    ANR0403I Session 1907 ended for node SERVER (WinNT). (SESSION: 1907) Jun 26, 2011 10:08:21 AM
    ANR0406I Session 3 started for node SERVER (WinNT) (Tcp/Ip Server.local(2369)). (SESSION: 3) Jun 26, 2011 4:08:24 PM
    ANR0403I Session 3 ended for node SERVER (WinNT). (SESSION: 3) Jun 26, 2011 4:08:24 PM
    ANR0406I Session 4 started for node SERVER (WinNT) (Tcp/Ip Server.local(2373)). (SESSION: 4) Jun 26, 2011 4:08:25 PM
    ANR0403I Session 4 ended for node SERVER (WinNT). (SESSION: 4) Jun 26, 2011 4:08:25 PM
    ANR0406I Session 43 started for node SERVER (WinNT) (Tcp/Ip Server.local(122). (SESSION: 43) Jun 26, 2011 10:08:39 PM
    ANR0403I Session 43 ended for node SERVER (WinNT). (SESSION: 43) Jun 26, 2011 10:08:39 PM
    ANR0406I Session 44 started for node SERVER (WinNT) (Tcp/Ip Server.local(1229)). (SESSION: 44) Jun 26, 2011 10:08:42 PM
    ANR0403I Session 44 ended for node SERVER (WinNT). (SESSION: 44) Jun 26, 2011 10:08:42 PM
    ANR0406I Session 235 started for node SERVER (WinNT) (Tcp/Ip Server.local(4823)). (SESSION: 235) Jun 27, 2011 4:08:51 AM
    ANR0403I Session 235 ended for node SERVER (WinNT). (SESSION: 235) Jun 27, 2011 4:08:51 AM
    ANR0406I Session 236 started for node SERVER (WinNT) (Tcp/Ip Server.local(4827)). (SESSION: 236) Jun 27, 2011 4:08:53 AM
    ANR0403I Session 236 ended for node SERVER (WinNT). (SESSION: 236) Jun 27, 2011 4:08:53 AM
    ANR0406I Session 316 started for node SERVER (WinNT) (Tcp/Ip Server.local(2792)). (SESSION: 316) Jun 27, 2011 9:11:24 AM
    ANR0403I Session 316 ended for node SERVER (WinNT). (SESSION: 316) Jun 27, 2011 9:11:24 AM
    ANR0406I Session 319 started for node SERVER (WinNT) (Tcp/Ip Server.local(3929)). (SESSION: 319) Jun 27, 2011 9:30:54 AM
    ANR0482W Session 319 for node SERVER (WinNT) terminated - idle for more than 15 minutes. (SESSION: 319) Jun 27, 2011 9:47:54 AM
    ANR0406I Session 322 started for node SERVER (WinNT) (Tcp/Ip Server.local(2457)). (SESSION: 322) Jun 27, 2011 10:09:01 AM
    ANR0403I Session 322 ended for node SERVER (WinNT). (SESSION: 322) Jun 27, 2011 10:09:01 AM
    ANR0406I Session 323 started for node SERVER (WinNT) (Tcp/Ip Server.local(2460)). (SESSION: 323) Jun 27, 2011 10:09:02 AM
    ANR0403I Session 323 ended for node SERVER (WinNT). (SESSION: 323)
    Last edited by jaredt8888; 06-27-2011 at 03:08 PM.

  2. #2
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    Default

    Hi,

    So what is in client dsmerror.log and dsmsched.log? Or whatever you have named error and scheduler logs.
    You should start looking those files for problem solving

  3. #3
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    Default

    error log shows this about 100 times....

    6/22/2011 16:09:42 ANS1009W An error occurred processing the operating system include/exclude statements.
    The error was detected while processing: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\BackupRestore\FilesNotToBackup\DRM. RC = 13.

  4. #4
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    Default

    sched log shows this a bunch of times as well....


    06/26/2011 16:08:29 --- SCHEDULEREC QUERY BEGIN

    06/26/2011 16:08:29 --- SCHEDULEREC QUERY END
    06/26/2011 16:08:29 Next operation scheduled:
    06/26/2011 16:08:29------------------------------------------------------------
    06/26/2011 16:08:29 Schedule Name: SERVERBU1
    06/26/2011 16:08:29 Action: Incremental
    06/26/2011 16:08:29 Objects:
    06/26/2011 16:08:29 Options:
    06/26/2011 16:08:29 Server Window Start: 21:35:00 on 07/01/2011
    06/26/2011 16:08:29 ------------------------------------------------------------
    06/26/2011 16:08:29 Scheduler has been stopped.

    06/26/2011 22:08:42 Scheduler has been started by Dsmcad.
    06/26/2011 22:08:42 Querying server for next scheduledevent.
    06/26/2011 22:08:42 Node Name: SERVER
    06/26/2011 22:08:42 Session established with server SERVER_SERVER1:Windows
    06/26/2011 22:08:42 Server Version 5, Release 4, Level 1.0
    06/26/2011 22:08:42 Server date/time: 06/26/2011 22:08:42 Last access: 06/26/2011 22:08:39

    06/26/2011 22:08:42 --- SCHEDULEREC QUERY BEGIN
    06/26/2011 22:08:42 --- SCHEDULEREC QUERY END
    06/26/2011 22:08:42 Next operation scheduled:
    06/26/2011 22:08:42------------------------------------------------------------
    06/26/2011 22:08:42 Schedule Name: SERVERBU1
    06/26/2011 22:08:42 Action: Incremental
    06/26/2011 22:08:42 Objects:
    06/26/2011 22:08:42 Options:
    06/26/2011 22:08:42 Server Window Start: 21:35:00 on 07/01/2011
    06/26/2011 22:08:42 ------------------------------------------------------------
    06/26/2011 22:08:42 Scheduler has been stopped.

    06/27/2011 04:08:53 Scheduler has been started by Dsmcad.
    06/27/2011 04:08:53 Querying server for next scheduledevent.
    06/27/2011 04:08:53 Node Name: SERVER
    06/27/2011 04:08:53 Session established with server SERVER_SERVER1:Windows
    06/27/2011 04:08:53 Server Version 5, Release 4, Level 1.0
    06/27/2011 04:08:53 Server date/time: 06/27/2011 04:08:53 Last access: 06/27/2011 04:08:51

    06/27/2011 04:08:53 --- SCHEDULEREC QUERY BEGIN
    06/27/2011 04:08:53 --- SCHEDULEREC QUERY END
    06/27/2011 04:08:53 Next operation scheduled:
    06/27/2011 04:08:53------------------------------------------------------------
    06/27/2011 04:08:53 Schedule Name: SERVERBU1
    06/27/2011 04:08:53 Action: Incremental
    06/27/2011 04:08:53 Objects:
    06/27/2011 04:08:53 Options:
    06/27/2011 04:08:53 Server Window Start: 21:35:00 on 07/01/2011
    06/27/2011 04:08:53 ------------------------------------------------------------
    06/27/2011 04:08:53 Scheduler has been stopped.

  5. #5
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    Hi,

    For warning, you should check:
    https://www-304.ibm.com/support/docv...id=swg21243837

    And you have Client Acceptor to manage schedules? It will do this, scheduler servicewill not be up whole time, acceptor will start it 07/01/2011 21:35:00
    Queryschedperiod is 6 hours and Schedmode polling? So client will contact server every 6 hours to check if there is any updates for schedules.

    So with these logs, your scheduler is working and you have configured to use client acceptor.

  6. #6
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    Thank you for your time on this. Do you think that warning would keep the client from backing up? I will fix the warning about DRM
    Last edited by jaredt8888; 06-28-2011 at 04:27 PM.

  7. #7
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    Hi,

    It's a warning, not error. So backup will continue. Updating client time to time is a good maintenance

    For schedule, your scheduled task will start 07/01/2011. So you will get information how it works after that.

  8. #8
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    I am getting an ANS1809W error. It is trying to backup the files but keeps dropping the connection. I have looked at the connection to the network and it seems ok. The only thing I am seeing in the system log on the server is this,
    The Volume Shadow Copy service entered the stopped state.
    I do not see anything in the application log...



  9. #9
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    Good afternoon,
    First parabens at forum below describe my error:

    I have everything set up and was normal but now has errors:

    It appears in the log:
    11/28/2012 14:42:25 ANR2561I Schedule prompter contacting SERVER1 (session 7929) to start a scheduled operation. (SESSION: 845)
    11/28/2012 14:42:25 ANR0403I Session 7929 ended for node SERVER1 (). (SESSION: 845)

    In dsmsched.log file appears this:
    11/28/2012 14:09:12 --- BEGIN QUERY SCHEDULEREC
    11/28/2012 14:09:13 --- END QUERY SCHEDULEREC
    11/28/2012 14:09:13 Next operation scheduled:
    11/28/2012 14:09:13 ---------------------------------------- --------------------
    11/28/2012 14:09:13 Schedule Name: SERVER1
    11/28/2012 14:09:13 Action: Archive
    11/28/2012 14:09:13 Objects: / data1 / * / data2 / *
    11/28/2012 14:09:13 Options:-archmc = MC_MENSAL
    11/28/2012 14:09:13 Server Window Start: 14:30:00 on 11/28/2012
    11/28/2012 14:09:13 ---------------------------------------- --------------------
    11/28/2012 14:09:13 Scheduler Has Been stopped.

    So simply does not do the automatic backup.
    But the manual backup is done normally.

    Can someone help me with this problem.


    Thanks from now

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