TSM 6.2 Initialisation Wizard Fails - TSM Logon Information

[shaunpugh1]

This might be an 'oldie' but I've not seen it in any of the recent threads so I thought I ask, apologies in advance if this is a 'sticky' or anything.

I've just set up TSM 6.2.1.1 on a Windows 2003 R2 x64 server and the initialisation wizard fails -

ANRU1203E failed to communicate with Server1 using the following parameters

Update the server options file if necessary


I've done some digging around and can't find anything on this ANR number, and it looks like the DB2 and TSM services have failed to start after initialisation - which would explain why the wizard can't log on.

Has anyone seen this before? Is it a case of the wizard just not working and I have to do this manually from the command line, or is there something I need to do before running the wizard?

Thanks



Shaun

[DanGiles]

What account are you running things from? TSM/DB2 has to be started using the TSM INSTANCE account, not the root/Administrator account. (Sorry if you already knew this, but that's what it sounds like.)

[mckechan]

I'm having the same problem as you (exactly the same as far as I can see). Did you ever find the solution?

Many thanks,

David

[mckechan]

@DanGiles I'm logged on as Administrator. I'm not very good with Windows, so I'm not sure about the subtleties of running as a different user. What exactly do you mean?

Thanks!

[shaunpugh1]

Sorry guys, I've not logged on here for ages and only just seen this. The answer was to log on as the service account and ensure that the account had ownership and permissions of the directories used for DB, actlog, actlogmirror, archlog, archlogfailover. The user also needs to be be a member of the DB2 Users and DB2 Admins groups.


Shaun